Can't set up music library on Drobo 5N


My music library is on a Drobo 5N RAID network drive. It worked perfectly with Sonos until I changed my laptop from a Macbook Pro to a Surface Laptop 3. No I get a 1002 error code. I use Drobo dashboard and the Drobo is working flawlessly. Wake up time is not the problem.

Any ideas what this can be?

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