Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

  • 1,891 Topics
  • 12,516 Replies
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DorianBriand
started this topic

Era 300 placement for surround

Hello everyone,I would like to have your opinion and your suggestions on the future placement of my Era 300 which I will receive shortly. I...
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Corry P
Corry P
solved this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
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ratty
ratty
solved this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
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1891 Topics

H
holsenAvid Contributor I
posted in Advanced setups

Anyone Know A Simple Way To Downsample Flac from 24 / 96K to 48K?

I’ve got JRiver Media and have been able to downsample my 24bit librry items to 16 bit but I haven’t found a way to downsample the same files from 96K to 48K   any Ideas?   Yes, I know Sonos will support 24 Bit and I will leave them 24 Bit if I can find a way to change the sample rate.Appreciate any suggestions.thanks

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H
20 days ago
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TheRamblinManEnthusiast I
posted in Advanced setups

Sonos & Starlink Issues. Sonos told me to replace ALL my speakers

First, thanks again to all the folks that have helped me in the past.  I’m looking to re-group after hours spent trying different things.  I will try to provide all the detail I can and apologies for length.  I built a house about 4 years ago.  The a/v guy I hired introduced me to Sonos and I bought a lot of new equipment.   I have a media cabinet in the first floor where he ran a bunch of wired speakers to different Connect Amps for different locations. I have a Unifi set up with a managed switch in that same closet.  Also in that same closet is a Unifi access point.  In total I have:-7 Connect Amps (6 of them in that same closet; 1 is in a garage feeding some outdoor wired speakers)-2 Playbars-9 Sonos One Speakers-3 Sonos Sub-woofersWe have a house that is about 6k to 6,500 square feet.  Three levels.  Outdoor area we are trying to cover.  We live almost smack dab in the middle of 150 acres.  No one around us, so no outside interference.  Just whatever is in the house/garage. We have

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controlav
26 days ago
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PaddyOFurnitureContributor I
posted in Advanced setups

Samsung Terrace outdoor TV

Just hung a Samsung Terrace 55 inch outdoor TV.  Need advice on the best way to connect sound output to my outdoor sonos ceiling speakers with the least number of wires or accessories.  The TV is very far from my Sonos Amp.  Hoping there is a way to do it via WiFi.

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Airgetlam
27 days ago
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LukabrasiContributor I
asked in Advanced setups

playing sonos music in Kitchen on Revo Superconnect

Hi all,i Have recently added the Sonos Port and a Project T1 turntable to my living room setup consisting on an ARC/SUB GEN 3/ and 2 Sonos rears, I was wondering is there is anyway i can link any played music on Sonos system in living room to my REVO SUPERCONNECT bluetooth radio in my kitchen?would be wonderful to have the same music in both rooms.many thanks for all/any replies!

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jgatie
27 days ago
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JimMappContributor I
asked in Advanced setups

adding Era300s to traditional stereo system

Seemingly a common question, but inconsistent answers out there. I have a traditional stereo set-up: amp, wired speakers, wired subwoofer, wired turntable. Question is: can I add, in the same room, two ERA300’s and have everything play in sync? Or will the sound from the Sonos speakers inevitably be delayed? If it is possible to sync it all, what hardware to I need? (Current amp is a Cambridge CXA81 with fairly robust connection options.)  Thanks. 

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Airgetlam
28 days ago
AjTrek1
AjTrek1
posted in Advanced setups

How To Assign a Static/Reserve IP Address To Each Sonos Product on Your Network

HelloI want to start this thread in hopes that others may add to it.Quite often topics are posted in the community regarding Sonos products not showing in the Sonos app. Sometimes, you may see a question mark (?) indicating that one (or more) of the components in a home theater setup is missing such as:Living Room  (LS+?+Sub) Arc In the above example the Right Surround (RS) is missing. Typically, the issue involves a network issue. In addition to other recommended trouble shooting steps setting a Static/Reserve IP Address for each Sonos product is highly recommended.Truth be told that’s easily said and done if you know how. I’m a visual person. If you have never set a Static/Reserve IP Address you may be wondering how to access the right area in your routers Admin page and of course then perform the operation. This initial post will focus on Asus Routers. However, the general procedure is generic to most routers with a few exceptions (*). The first step is to access your routers web ba

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Airgetlam
1 month ago
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QuatrecasasContributor I
asked in Advanced setups

Compatible with Wifi Asus Zenwifi AX XT8

There were problems earlier this year with Wifi Mesh networks running in parallel with Sonos. Are these solved in general? Does anyone have experience with running Asus ZenWifi AX XT8 and Sonos?

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M
1 month ago
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yalls1Contributor I
asked in Advanced setups

WiFi extender: Grouping speakers with Arc connected to router

I recently setup a WiFi extender and after much troubleshooting, I managed to group my Sonos Move with my Sonos Arc setup (connected to router via ethernet cable), which uses a pair of Era 300s as surrounds. Earlier, I wasn’t able to group them due to the error message saying that a speaker needing to be connected to the router despite the Arc being connected to the router. I didn’t know this was an issue with extenders but my WiFi doesn’t quite extend throughout the whole house so I was hoping it would help with slow/spotty internet.Anyway, I am hoping I don’t have anymore issues with grouping my Sonos speakers despite the extender but I am hoping someone can clarify/confirm I shouldn’t because the Arc is connected to the router.(In the future, I might want to extend my set to include an Era 100, for example. I’m also hoping I won’t have issues with the Move again.)If this might become a problem I need to worry about then I would assume I should drop the extender altogether.

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Y
1 month ago
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quasarTrending Lyricist I
posted in Advanced setups

Some Sonos speakers won't join Google Nest Pro network

Like many others, I’m having difficulties connecting my Sonos speakers to a Google Nest Wifi Pro mesh network.My Arc, Move, Five, and Amps are connected fine.  My Sub and two Ones aren’t.Tech support had me factory reset speakers, reconnect them, restart my Nest routers, round and round for about 5 hours, and eventually everything connected.  That was two weeks ago.  Today the Sub and Ones are off the network again.  I factory reset them and tried to re-add them but that failed.I’ve read the threads on this topic but they are all closed so I thought I would start this new one.Here are a couple details I think make my situation particularly difficult:Not all of my Sonos are close enough to each other to see the Sonos network, so I can’t rely purely on SonosNet.  Instead, I have wired two Nest routers to each other over a long distance.  All Sonos can therefore see my wifi network.  I also have Nest routers that are not wired together. None of my Sonos are close enough to the primary rou

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1 month ago
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JessjkContributor I
asked in Advanced setups

Connect to another non-sonos speaker using AUX.

We bought recliners that and speakers in them. They have an AUX port. We want to sync them with our Sonos Arc, play one, sub surround sound. Is there a way?

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Stanley_4
1 month ago
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nickgilmanAvid Contributor I
posted in Advanced setups

Sonos STP network settings - Can anyone refute what's stated here in this thread link?

Be it other peer integrators here in this Sonos community, or Sonos staff if they happen to look at this community page?Thanks!https://community.ui.com/questions/BEGGING-for-an-official-press-released-step-by-step-How-to-configure-Unifi-with-Sonos-from-Ubiquiti/4cfdba27-12f6-4237-b113-b338fa473ac8Is this correct that there’s no true way to foolproof 100% correctly configure Sonos on managed switch networks? Per the dated way of networking protocols in software wrting that Sonos does STP wise? 

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1 month ago
Corry P
Corry PSonos Staff
published in Advanced setups

Sonos & Pi-holeTutorial

​Hi Everyone!Due to some recent difficulties I had getting Sonos Voice Control installed on my system because of the presence of Pi-hole on my network, I thought it might be useful to some to write an article on what the problem was, why it happened, and how I fixed it. There are quite a few technical terms here, so I have included some Wiki links.If you already have Pi-hole installed and running, and understand what it does, you can skip the hidden section below.What is Pi-hole?Pi-hole is a piece of open-source software which blocks ads for all devices on your network by acting as a DNS Sink(hole). Pi-hole runs on the Linux operating system which can be controlled via another computer (or phone/tablet) using a terminal emulator. Because Pi-hole needs no GUI (Graphical User Interface), it is often installed on a minimal, CLI-only (Command Line Interface) version of Linux such as Armbian Linux or Raspberry Pi’s Rasbian. Personally, I keep a dedicated device for running Pi-hole to minimi

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1 month ago
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WillimarContributor I
asked in Advanced setups

ghost bridge still in system

Bridge no longer attached/ unplugged but still shows in S2 app. I've reset and moved 2 gen 1 5s to s1 app and that app works. but can't get rid  and can't update s2 b/c bridge still listed . Uninstalled and reinstalled app But still pulls old data. How completely reset and reinstall s2 app b/c keeps using old info? Only s2 device is arc sl + sub. 

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Airgetlam
1 month ago
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jjmorinContributor I
posted in Advanced setups

Sub continues to disconnect

My sub continues to disconnect. I can add the sub, it connects, and then 5 seconds after I start streaming music it disconnects. This happens continuously. Here’s my setup.I have 8 Sonos amps I have 1 sub The sub is connected to one of the amps none of my Sonos devices are ethernet wired, they are all running on wifiNetwork setupI have 1 router (Netgear PR60X) and 3 wifi access points (WAX630E)Sonos support responseThey keep telling me that the issue is that the sub and amp need to be 15 feet from each other to work implying the devices are speaking directly to each other which I assume is not correct. My hypothesis is that their suggested close proximity is to mitigate the risk of the devices perhaps connecting through different access points. I think this is just a networking configuration issue but Sonos support doesn’t seem to understand the technical details of “why” the devices need to be close to each other so I blocked by their lack of knowledge on the underlying technical issu

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Ken_Griffiths
1 month ago
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I'llBeFrankWithYouContributor I
posted in Advanced setups

Sonos Beam and TV Hearing Aid BT Combo No Longer Working

My 2017 Samsung TV uses HDMI ARC for my Beam. For my hearing aids I used a Sigma Streamline BT hearing aid transmitter (connected to TV optical out) worked flawlessly together for years--audio from both Beam and Sigma hearing aids.Then the VA replaced my hearing aids with Phonak ones and provided me with a Phonak Connect transmitter that is connected to same TV optical out port. Now when I turn everything on I get the TV sound but 2 sec later Any-net+ disconnects the sound (regardless of which source I select).What is really odd, is that when working with the old Streamline transmiter as before, the optical output wasn’t even selected when in use. In the Samsung TV settings, the sound setting selected used was “Receiver (HDMI)”.These are the current TV settings:Sound/Select speaker=Receiver (HDMI)Sound/ Expert settings/HDMI Audio Format = PCMSound/ Expert settings/Audio Format = PCMSystem/Expert Settings/AnyNet + (HDMI-CEC) = ONPhonak support didn’t have any suggestions.The new hearing

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1 month ago
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Christian.NelsonContributor I
asked in Advanced setups

Sonos One SL

Good day to all. I currently have a Sonos Arc connected to 2 Sonos Sub gen 3's and 2 Sonos Five's that are set up in my living room. All speakers/subs face the front of the couch. In addition I have 2 Sonos One SL's set up behind the couch for a full and immersive sound experience.  In the 4+ years I've owned the Arc, Five's, and Sub's I've never had a single issue with them. The SL's on the other hand seem to go out every 4 days, 2 weeks, and on occasion they'll last for months. I have to reboot my router and reset the SL's every time. This is not only for the 2 downstairs but the 3 additional SL's upstairs as well. (For context 1 SL upstairs is paired with a Sonos One with Alexa, the other 2 SL's are paired together on the other side of the beedroom) All devices are connected to a Netgear Nighthawk MR80 WiFi mesh system with 2 satellite's. One satellite is in the bedroom with the 4 upstairs speakers and the other satellite is in the office down the hall. The main hub is downstairs di

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Airgetlam
2 months ago
AjTrek1
AjTrek1
posted in Advanced setups

Having Sonos Issues? It May Be Your Router

This post is not intended to insinuate that you will need to purchase more 3rd party equipment in order to enjoy your Sonos. It is meant to provide insight just the same as your doctor might provide insight on how to live a healthier life style. In doing so your doctor may make recommendations and suggest how to recognize symptoms that require a health-course correction/change. Please read this with an open mind. Let’s begin…The first step to having a worry free Sonos setup is a well-functioning network. If you purchased a basic router seven (7) years ago you should strongly consider replacing it with newer technology. Experts recommend replacing your router every five (5) years. Click the link for more information and signs to look for that suggest a router should be replaced.https://www.tachus.com/post/5-signs-you-need-a-new-router#:~:text=But%20over%20time%2C%20even%20the,devices%20and%20smart%20home%20devices.I typically purchase more router than I need to future proof my network..

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Stanley_4
2 months ago
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jacktigerContributor I
asked in Advanced setups

Setting up a separate Sonos account on the same wifi as the existing Sonos account

I can’t use the app if I don’t join the current account linked to the network I’m trying to connect to.Why is my app forcing me to connect to an existing email address on the network when I want to set up a different system in my room so no one can control my music (unless they have the password to my email address of course). For context, my mum has 5 speakers around the house. I’d like my own speaker to act separately to hers. Every time I reset the app, because I’m connected to the same wifi, it forces me to join my mums account. How can I do my own thing, with my own speaker, but on the same network? Any help would be hugely appreciated as currently my speaker has been in a cupboard for 8 months as I’m failing every time I give it shot.

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ratty
2 months ago
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MG1214Avid Contributor I
posted in Advanced setups

Is this a useful approach

Thinking about generating more sound pressure level, and hopefully, keeping the sound more “room filling”, in a room about 35 feet long, and about 18 feet wide could I benefit from using 3 pairs of Fives?Currently I have two pairs of Fives along with two Sub Gen 3 and an Arc. I will within 6 months or so be moving into the room that I just described and my vision was to have the third pair of Fives deployed in the center of the room, but I am wondering about the usefulness of doing this? So assuming that when I really wanted a very immersive listening session, if I sat in the middle of this room would I now just have issues with timing? Clearly the speakers closest to me would be the third pair of Fives. I could theoretically put them in another room so that I had a separate volume slider, and I could make them slightly more quiet to blend in with the other speakers more, but would this actually work?Sorry for the odd question. I am hoping there may be a few people who have attempted s

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M
2 months ago
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kingzorn74Contributor I
asked in Advanced setups

Updating from DSM 6 to 7 on my Synology NAS killed my Sonos/Plex integration

My Sonos system used to work with Plex.  I had the Plex software installed on a Synology DS218+ running DSM 6.  I am using Plex for one reason only - to give Sonos access to my entire music collection.  I have some of my music in my Sonos library and the remainder in my PlexMusic library to access on Sonos via Plex.Two weeks ago Synology suggested that I update from DSM 6 To DSM 7. I installed DSM 7.  My current installation is:  Version: 7.1.1-42962 Update 6 After the installation of DSM 7 Sonos stopped working with Plex. I deleted Plex and tried a clean install. I created a Directory on the Synology titled PlexMusic to store my music files.  I put excess files that Sonos can’t see there. I verified that Plex is able to see this library which it has scanned and indexed .  I can view the library in the Plex app running on the Synology. I removed and added Plex back as a Music Source in Sonos. Plex does not work as a Music Source under Sonos.  When I click on Plex I receive the message:

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Bumper
2 months ago
AjTrek1
AjTrek1
posted in Advanced setups

Wi-Fi Protected Access (WPA) Variants and Sonos

HiSecurity for your network is very important. That’s why it’s recommended to have strong network encryption. To the majority that means a password that is not easily guessed. The link below gives a list of Do’s and Don’ts for password creation. https://blog.mozilla.org/en/privacy-security/privacy-security-tips/password-dos-and-donts/Some even suggest changing your password every ninety (90) days. Doing so is a good idea; but can be problematic if you’re not the only network administrator or subject to memory lapses. 😊The preceding may be Networking 101 to the majority. However if you are experiencing network issues with your Sonos the next section may be of interest. Going back to the beginning I mentioned “have strong encryption” which really refers to the Authentication and Encryption used by your router. You have most likely heard of and/or seen the abbreviation “WPA” which stands for Wi-Fi Protected Access.The protocols have advanced through the following levels:WEP (Wi-Fi Equiva

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Sotiris C.
2 months ago
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gawallaContributor I
asked in Advanced setups

Sonos no longer connects to Orbi

After using an Orbi mesh network along with a Sonos network with a collection of both wired and wireless connections FOR YEARS, as of December 2023, my Sonos system informs me that I’m an idiot. Well, not exactly, but suddenly I can not use the Sonos network - not one component, not one attempt at using the “let’s fix it” prompt has worked after maybe 15+ attempts with unplugging & resetting Sonos components as well as Orbi routers, and even my Verizon modem (which has never been used as a router in my setup).I had updated my Orbi routers to the RBRE960 version from my older RBR50 system back in September 2023 - and not one hint of a problem since then.I am at my wit’s end as to how to correct this - tried to connect to both my primary Orbi network as well as the IoT “sub” network broadcast by Orbi.  Neither will connect.I have 50+ smart devices connected to this Orbi network, both wired and wireless, and cannot figure out why, after months of the new Orbi being online and working

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Ken_Griffiths
2 months ago
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A_fly_guyContributor I
asked in Advanced setups

HD Fury Arcana with Phillips Hue Sync box?

Anybody has this set up? Any problems?I thought Apple TV> Phillips Hue Sync box>HD Fury 4K Arcana>-HDMI OUT to LG OLED 2018-eARC to Sonos ArcThe HD Fury 4K Arcana 18Gbps - Dolby Atmos eARC is quite expensive shipped to Norway, $330, so I would like it to work 😊 I just wanted to take a moment to send my warmest regards to this amazing community. From my experience, it looks like a wonderful place to seek help and connect with like-minded people. Can't wait to start sharing my own experiences here!Sincerely Lars

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A
2 months ago
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dbxdbContributor I
asked in Advanced setups

Wireless Play 1 + Wireless Sub get thrown offline when sitting together

I set my Left Play 1 (wireless) on top of my Sub (wireless).  They are part of my home entertainment system that also includes a Right Play 1 (wireless) and Playbar (ethernet).  The Left Play 1 and Sub sitting together will work for a short period of time and then they go offline / not connected in the app.  In the past, I had alot of separation between the two and they worked fine.  Also, the Right Play 1 and Playbar stay online without issue.   Therefore, I have to assume that because I have the Left Play 1 sitting on top of the Sub, they are too close together and causing them to go offline. I really like the Left Play 1 sitting on the Sub in my new smaller space.  Is there a solution to keep them from interfering with one another?   Or do I need to move them further apart and if so, how much distance is required?  (Note, I’m not able to ethernet either one in my current set up, both would have to stay wireless).Thanks for any advice! 

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D
2 months ago
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fb674Contributor I
asked in Advanced setups

Sonance SGS 8.1 Garden series and VPXT6

Hi everybody,I appreciate any input and help!Can I safely connect both Sonance SGS 8.1 Garden series and a pair of VPXT6 speakers to a Sonos Amp? I also have a Sonance SR 2-125. Would it be a better option to connect both Sonance SGS 8.1 Garden series and a pair of Sonance VPXT6 to SR 2-125 Amp and then to a Sonos Amp for streaming ( I already have the Sonos Amp, so I thought I can use it instead of spending money on a Sonos Port for streaming)?

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Stanley_4
2 months ago
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