Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

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F.A.Q.

Music Services and Sonos

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Tutorial

The Sonos Apps - An Introduction

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Edward R
Edward R
started this topic

Sonos Controller Software Downloads

Trying to find where to download the Sonos Controller Software?  The Sonos software is available on our support page and you can find direct...
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5780 Topics

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bee-rssContributor I
asked in Controllers and Music services

Sonos Mac Firewall problem

I have a Mac run-on El Capitan and I have what I think is a firewall problem using Sonos. When I load the Mac Sonos Contoller I get a box that says 'Do you want the application “Sonos.app” to accept incoming network connections?' with Deny or Allow options. Clicking on Allow attaches to my music OK. If I turn the Firewall off then this box does not appear. I have my Firewall set up correctly as per Sonos guidelines with Block all incoming connections not checked and Sonos App included to accept incoming connections. I've tried reinstalling the Sonos Controller software and deleting/readiing my Music share which is on a NAS. As far as I know I have changed nothing to cause this and it just started happening yesterday.

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I
7 years ago
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Springsteen FanAvid Contributor II
asked in Controllers and Music services

Plex view folders

How can we request (beg) for access to folders while using Plex, just like we can access folders in the Sonos music library? Being able to put music in my Plex folders is such a great feature for those of us with large music collections or for listening to temporary music, etc. Unfortunately not being able to see folders makes the Plex capability a lot less capable.

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A
7 years ago
chickentender
chickentender
asked in Controllers and Music services

Sonos Android Controller Constantly Running Background 15% CPU

That's what is happening and it is tanking my battery life. Auto-update is turned off but even with the app closed it still runs in the background at a higher CPU usage than anything else by a significant margin. Device is Blackberry Passport using Android runtime. Never had an issue before in the past 2 years. Please assist.

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Ryan S
7 years ago
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MacWebbyContributor I
asked in Controllers and Music services

Computer (name) refused to let sonos connect

I've tried everything I can find here and nothing seems to be working. Diagnostic: 6887368 Just trying to get the library to connect on my new PC. Everything else seems to have migrated just fine. Uninstalled and re-installed Sonos desktop software. I've ensured that it is allowed to play nice through the firewall, I've even disabled the firewall. Nothing seems to work to get access to the music files. App running on the same PC as the library. Thanks!

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Jeff S
7 years ago
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GHmuzakContributor I
posted in Controllers and Music services

Direct wired connection to iPhone

can I skip all the wireless stuff and plug my iPhone directly into Sonos? My son is going to college, and cant use dorm WiFi. Can he plug his iPhone directly into Play 3? we have sonos at home and love it

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Chris
7 years ago
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sergiobContributor I
asked in Controllers and Music services

Sonos have one of the worst music apps I have never seen in a desktop

The visual aspects and the options are very poors and the way it manages the library is the worst intuitive and usable ways to run...Please tell SONOS if you are agree.

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S
7 years ago
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CharlieATLAvid Contributor I
asked in Controllers and Music services

iPhone does not see Sonos on WiFi

For some reason, when I try to open Sonos on my iPhone, I get a screen saying I'm not connected to WiFi. In the iPhone's settings, I show I'm connected to a 5.0 mHz network, which is what I have my iOS devices set to. The Play 3 plays and Speedtest, over WiFi, gives me a 40+ megabit downstream, 12+ up. To further muddy the water, my iPad Air sees and operates Sonos in the same location that the iPhone does not see it on my WiFi network. I had to use my iPad to set up TruePlay since my iPhone couldn't see Sonos. Any thoughts?

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ratty
7 years ago
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AlbhyContributor I
asked in Controllers and Music services

Remove a group

I want to remove a couple of groups. I never use them and sometimes they are on by accident. How do i remove a group? I can't find it anywhere.

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ratty
7 years ago
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20HzContributor I
posted in Controllers and Music services

Software and Product Suggestions

How about adding this option directly to the Sonus Menu?

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S
7 years ago
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mhutchzEnthusiast I
asked in Controllers and Music services

Teleconference app for Sonos

Is there a teleconference app for Sonos? There are microphones in some Play speakers but not in the Play:1 which instead could use the linked iPhone or Android device microphone, with all sound coming from the Sonos speaker. Could be a whole new business model for Sonos. Is this a good idea? Let me know if you want to use my idea (invention).

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MikeV
7 years ago
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DevoSonosContributor I
asked in Controllers and Music services

Controller says it needs update, but won't

I am adding a play 1 to my system and doing so under settings, add speaker, it then shows that controller needs to be update, select button for update controller, which brings me to the App Store for Sonos app (even though I am running the sonos app (ver 7) on my iPhone (10.1.1), I hit open and it appears to open my sonos app on my phone, then I try to go to settings and add speaker all over again and it goes thru the exact same process (a do loop), help?

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D
7 years ago
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ReineContributor III
asked in Controllers and Music services

Volume control- How do I adjust a really low volume?

Hi, Is there anyway to adjust the volume really low, I want to have my Play:1 on when I go to bed but I can't adjust down the volume low enough through my iPhone 6S Plus.

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K
7 years ago
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dr.philContributor I
asked in Controllers and Music services

Direct Tidal control?

I see that Spotify now has the possibility to play directly from the app without the need to start the Sonos app. Are there any plans to make this possible in Tidal? If so, when? If not, guess I am switching to Spotify...

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jgatie
7 years ago
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HannoAvid Contributor I
posted in Controllers and Music services

How I built my own CR-200 replacement: A single-purpose Sonos controller device based on Android

Hi, I just wanted to share this little info for others here. Our kids used to run to us parents all the time in order to choose the music or audio books for them in their room. So we figured out they needed their own Sonos controller. For obvious reasons, we didn't want to give them a full smartphone to do this. Here's what we did: - find an outdated Android phone without a SIM card - preferably one that is supported by Cyanogenmod or a similar alternative firmware - install the opengapps nano package (Cyanogenmod explains it in their wiki) to get Google Play - install the Sonos controller app via Google Play - enable immersive mode for the Sonos app in Cyanogenmod's settings - turn off the "double powerbutton tap starts camera" option in Cyanogenmod's settings - install Mobilock Kiosk Lockdown app via Google Play - in Mobilock, you can set the Sonos app to be started automatically - once running, remove any other app except Mobilock and Sonos from the app switcher We had a Nexus 4

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U
7 years ago
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User313053Contributor I
asked in Controllers and Music services

Error log: "Not enough Sonos player memory to complete index" - Why?

I just finished purchasing and setting up my Sonos amps and bridge (well, my installer did it, actually) and I am trying to load the music from my ReadyNasNV+ into the Sonos desktop software. My NAS has approximately 90,000 FLAC files, all properly tagged and in redbook resolution. Sonos is very slow to load, and ultimately only a few of my folders showed up in the library. I received the following error message in the log: Wednesday, June 26, 2013 - 11:11 AM Eastern Time Not enough Sonos player memory to complete index of '//NAS-01-3A-DA/media/Music'. A partial index has been stored. After some further reading on this site I noted that there is apparently a limit of 40,000 songs. Sonos claims it can handle large music libraries, so why is the limit only 40,000? Granted, most people don't have 1.6 TB of FLAC files, but I had absolutely no problem streaming all of them using my old Squeezebox system. I am incredibly disappointed and frustrated with Sonos. Why on earth is there

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ratty
7 years ago
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tgranvoldContributor I
posted in Controllers and Music services

Sonos automatically starts playing.

When I'm not using the Sonos, i.e. it is not playing music from any source, the Sonos will start playing the sound from the computer, Mac Mini, whenever I start playing a YouTube video or start a song in iTunes. When this happens I have not done anything to start up Sonos! This seems to happen anytime there is a period of silence and then the sound starts. It is a problem as there are times that I just want the sound local to the computer and not go over Sonos.

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Ryan S
7 years ago
dlbutler922
dlbutler922Contributor I
asked in Controllers and Music services

Configuring Sonos Trueplay with iPhone 7

sorry

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Ryan S
7 years ago
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Entitled_collusionContributor I
asked in Controllers and Music services

Trueplay Tuning compatibly with iOS 10?

Just bought an additional Gen2 Play 5 and created a stereo pair. Went to tune the speakers and the app stated that it wasn't compatible. I'm on an iPhone 6S+ running iOS 10 Beta 7 since I actively develop apps for apple. The only anomaly I can see is the beta software so I just wanted confirm that the trueplay feature doesn't work with iOS 10.

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T
7 years ago
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ChrisSWAvid Contributor I
asked in Controllers and Music services

iPhone 7

Any word on if/when the iPhone 7 plus will be able to be used to set up TruePlay? I assume the same is the case for the iPhone 7.... Thanks!

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Chris
7 years ago
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bach42gContributor I
asked in Controllers and Music services

IOS 10

Hi, i have upgraded to iPhone 7 recently. Understand that i cannot perform True Tuning due to iPhone7/IOS 10 is currently not supported yet. May i know if there is a software update coming soon? Thanks.

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Ryan S
7 years ago
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Sonos IdeasSonos Employee
posted in Controllers and Music services

Clear tracks from queue after playing them

A SONOS user expressed his desire in a feature where the tracks are being cleared from the queue after they have been played. Let us know if you would like to see this as well.

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O
7 years ago
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smitmaContributor II
posted in Controllers and Music services

airsonos - yes you can stream directly from spotify/Apple music app

For those who would like to stream directly from their native streaming service (Apple music, spotify) iOS app to Sonos, check out Airsonos (just google and you will find instructions how to install this free software on your computer). This will allow you to use the superior native apps discovery and playlist functionality and effectively bypass the feature lacking sonos app interface. One day I would love to see this functionality be integrated into the sonos speaker software... Works like a treat, but note that you must have your computer running in the background so the airsonos software can perform the bridging between your iPad and the sonos speakers (via AirPlay iPad functionality)

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D
7 years ago
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suziedogContributor I
asked in Controllers and Music services

New iPad PRO

Does anyone when an update will be released for the iPad Pro?

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jgatie
7 years ago
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Jared11981Contributor I
asked in Controllers and Music services

Two phones

How do I connect two different phones

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Stuart_W
7 years ago
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stripeyjumperContributor I
posted in Controllers and Music services

Display long track and album names on controller apps

The iPhone app needs some way to display entire track names and album names without waiting, perhaps in the "track details" screen. I understand the need for fixed-height items in the main track list, but variable height textboxes in the "track details" and "Album details" screens would be very useful. This is frustrating when browsing similarly named tracks in Spotify, especially with classical music.

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C
7 years ago
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