DO NOT UPDATE

T
Userlevel 4

Unless you want to lose all features and functionality to your system, DO NOT UPDATE!!  Latest update is absolute trash!!  List of issues so far:

  • Music services will all have to be redone
  • No easy access to Tone settings
  • Mute function gone
  • Switching from TV Audio to Music fails and completely broken
  • Playlists gone
  • what happened to Sonos Radio
  • search function fails for 50% of services
  • volume control for grouped speakers went from 1 click to multiple

i just don’t understand how the hell Sonos thought this was an improvement.  Just roll back already

4 replies

A
Userlevel 1
Badge +1

Thank you for this information, I wouldn't see it, I'm on S2 so I imagine it's this update you're talking about. Because clearly if I have more music, I risk feeling really bad and my health risks suffering.

U

Same here, but I didn't update it. Sonos updated it on its own. Now all of my carefully collected playlists that I've had since 2011 are GONE. . and the re designed app is not slick or user friendly or whatever nonsense they were touting.  I'm too invested to dump it all, but honestly, I am very disappointed. 

P
Userlevel 4
Badge +5

Same here, but I didn't update it. Sonos updated it on its own. Now all of my carefully collected playlists that I've had since 2011 are GONE. . and the re designed app is not slick or user friendly or whatever nonsense they were touting.  I'm too invested to dump it all, but honestly, I am very disappointed. 

I had the same problem. If you are using an Android device you can install the old app and get all your lists etc back (I did) - they are not gone but not available in the new app. You can find the the guide to change back for Android devices in several threads in the group.

B

Crazy. Time for a new system that works. Nice update. No wonder the stock price is off 50% from 2 years ago!

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