Home theater

Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

  • 4,741 Topics
  • 25,503 Replies
Stanley_4
Stanley_4
solved this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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4741 Topics

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Cutsor lauraContributor I
asked in Home theater

no sound

My surround sound not connecting to television

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G
5 days ago
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daryltanContributor I
asked in Home theater

Unable to add second Sonos Sub G3 to existing system

Hi,I can’t seem to get my second sub to connect to my system. It shows that it was set up already, but whenever I’ve tried ‘Connect Second Sub’ or ‘Assigned to Room’, the error always shows ‘There was a problem adding your Sub. Check the network connection and make sure your product is powered on.’. Even Rebooting the product and connecting thru a Ethernet LAN Cable to the network, it still shows the same error.  Please provide a solution. Thank you. 

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D
5 days ago
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Wasim NagiContributor I
asked in Home theater

deleting subs from account

I have an account that has no arc registered but 2 subs on the system. How do I add the arc to the system 

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W
5 days ago
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FFrow300Contributor I
asked in Home theater

Trueplay

Bonjour tout le monde, je viens d’acheter une deuxième era 300 pour pouvoir l’associer à la première en surround avec ma beam gen 2.Mais il m’est impossible de finir le trueplay lors de la première étape (équilibrage du son) du coup je peux pas pleinement en profiter je voulais savoir s’il y avait des solutions ?En sachant que depuis la nouvelle mise à jour j’ai personnellement beaucoup de problèmes avec Trueplay qui a du mal à se lancer mais finit avec du mal par ce finalisé.J’ai également deux era 100 mais que j’utilise pas en surround, j’ai tout de même essayé de les installer en surround avec ma beam gen 2 et la oui le test est concluant donc je viens vers vous pour avoir des solutions.Merci d’avance.  Moderator edit:Google Translate- Hello everyone, I just bought a second era 300 to be able to associate it with the first in surround with my beam gen 2.But it's impossible for me to finish the trueplay during the first step (sound balancing) so I can't take full advantage of it. I w

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F
5 days ago
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Cahill81Contributor I
asked in Home theater

amp question

Hi I have a playbar and 2 play1 speakers on stands  that I am using as a surround sound system .Would  a sonos amp be worth purchasing and would I be able to connect to the other devices? 

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C
5 days ago
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drjayyoContributor I
asked in Home theater

im starting to hate you SONOS!!! I bought the PORT and it sucks!

wtaf sonos!  youre starting to remind me of apple, that whole ‘holier than thou” crap… that’s why i quit them and their ‘you can only charge with approved cables” attitude.  so i have the beam , 2x sl ones, the sub gen3 , and recently spent too much on the port.  it receives my mixer and two technics sl1200 mk2’s.  your think that they could just incorpoarate BT connection but..no! and the new app as just ruined my sat night gathering- how the f...k do i now find my port-line in- turntable on my sources?   and morgan freemans voice is soooo annoying.  wtaf sonos!  the new app is worse than the last which was pretty crap anyhow.   the sound keeps dropping out as well.  the tv line in is all i need as well as my turntables and my mixer/preamp through the port.. and “YES” i want to hear the TV and am SURE  ya bloody muppets.  FIX THIS OR I WILL RUBBISH the brand. 

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D
5 days ago
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michelenicolisAvid Contributor I
asked in Home theater

ERA 300 + BEAM GEN2

I have a question, I know it shouldn't be asked but...FOR LISTENING TO MUSIC ONLYI intend to purchase the beam soundbar (Gen2) to obviously place under the TV. To the right and left of the TV, well spaced, I already have the ERA 300, which I listen to mainly for music. If I add the Beam2, again to listen to music, can it work? Am I losing something for Dolby Atmos?second questionFOR FILM WATCHING ONLYI don't have anything behind the sofa at the moment, I can't put the ERA 300! So if I see and hear the soundtrack of a film with this new configuration (ERA 300 left and right in front of me and the Beam2 under the TV) can it work? I know I lose the surround effect but at least the stereo and dolby effect remains?In the future, small, what could I add behind the sofa?Thank youMichele

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5 days ago
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AussieclaretContributor I
asked in Home theater

after recent update all of my devices have disappeared and the wifi connection also disappeared

After a recent up date all of my devices disappeared, and the wifi connection was an old one. So I believe that my device is t connected via wifi

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A
6 days ago
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Jbeanx80Contributor I
asked in Home theater

Sonos Beam and 2 Sonos One

I have a Sonos beam and two Sonos ones. I’d like all three to be connected to the tv and play sounds from the tv simultaneously (ie not surround sound). I would also like to use the tv remote to control volume for all three speakers. Is this possible?If the above is accomplished, I would further like to be able to control the volume of each speaker. For example, I want Beam to have a lower volume than the Ones. So if the Beam is set at 2 for example and the Ones are set at 5, I’d like to be able to use the TV remove to increase volume in the same porportion, for example Beam increased to 4 and Ones increases to 7. Is this possible?Thanks in advance for any help on this.  

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Airgetlam
6 days ago
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FrenchJuContributor I
asked in Home theater

Is it possible to get Dolby Surround with AppleTV 4K / 4 Sonos ONE SL / AirPlay2 ?

Hey guys,I currently have an Apple TV 4K streaming in Stereo to my 2 Sonos ONE SL speakers through AirPlay2, and it works great. But I’m thinking about improving my setup by adding 2 rear speakers → would it be possible to use it as a surround sound through AirPlay2 ? (i.e. to get only the “rear” sound from those 2 new speakers...) Thanks a lot! 

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Airgetlam
6 days ago
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toga.togaContributor I
asked in Home theater

Arc SL soundbar volume control

I have an Arc SL soundbar connected to a Sony Bravia. No problem for about two years… now all of a sudden volume control from the RF TV remote will stop working. The indicator light on the TV flashes, but the volume slider on the screen does not appear and the volume stays the same.The sound is still coming through, I can control the volume from the Sonos app and a restart on the TV will USUALLY correct the problem… for five to ten minutes and then it fails again. I replaced the HDMI cable with a brand new one at tech support’s suggestion… no fix.Any suggestions?? Thanks.

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6 days ago
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Rob57Contributor I
asked in Home theater

installation assistance

Can anybody help instal a SONOS BEAM Gen 2 in the Bridport area of Dorset?

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R
6 days ago
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Joost turfsigneurContributor I
asked in Home theater

after app update kpn low volume

I used my playbase for few years icw KPN and Philips tv, after update of mobile app now the volume of KPN is low, but the output of apps of the tv directly are ok (eg when I use chromecast of tv )why is this KPN sound so low volume?

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J
6 days ago
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Grimrod42Contributor I
asked in Home theater

PCM 2.0

Hello Since updates to my TV and Sonos System, I only get PCM 2.0. So DTS discs sound terrible.I hope they fix this soon, any ideas?System:LG C1Sonos ARC , sub and 100’sApple TV 4KPanasonic UB820 I have tried all the different settihngs in a all combos and reset the TV and No go.Its very annoying. Thanks 

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6 days ago
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MusicL1stenerContributor I
asked in Home theater

TV Settings on new Sonos App

In the new Sonos app, when you navigate to Settings>Room with TV/Playbar, the TV Settings allowing you to connect remote and others only shows up some of the time. Products and Sound headings always show up but I have attempted to connect a TV remote only to not find the menu the next time I open the same app window. 

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Ken_Griffiths
6 days ago
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Teenz9Contributor I
asked in Home theater

System Update Failing

I recently purchased a Sonos Playbar and 2 x Play 3 speakers second hand.  I have spent ALL DAY trying to set the speakers up in the Sonos App.  I did a reset on all three speakers as advised.  Multiple attempts have been made, rebooting both the modem and the speakers, uninstalling the app and reinstalling.  I have tried EVERY SINGLE FIX I could find on line but still no luck.  I'm using my Android phone with the app and have tried both wired and wireless setup.  When trying to add a device, I keep getting to the point where the app wants me to run an update in order to finish the set up, I go through that process, the update begins and very slowly moves through the process but stops each time about ¾ way through every time!  By then, the speaker times out because it's been more than 30 mins.  I have good, uninterrupted wifi so that can't be the problem.  HELP!!

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6 days ago
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Jon0206Contributor I
asked in Home theater

placement of Era 300 and sub 3

I have a Sonos arc two errors  300 and a generation three sub. According to a picture that I saw the subwoofer was in front next to the TV and the two eeros 300 Speakers were towards the back.  Is this the correct set up for both the subwoofer and the arrow speakers for not only music but home theater sound?

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Stanley_4
7 days ago
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NAFContributor I
asked in Home theater

speakers

My outside speakers come on randomly 

1
Stanley_4
7 days ago
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AntonVContributor I
asked in Home theater

latest Sonos App and Sub gen 3

Since the last Sonos App update my Sub gen 3 doesn't work anymore. I cannot even connect it anymore.I am very disappointed in Sonos. The problem started with the new Sonos App. Please but back the old Sonos App in the Google Play.I bought the Arc and Sub gen 3 just 3 weeks ago and now I have problems already?Anyone else experiencing this problem en know the solution? Sonos don't have a solution at the moment.

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Bob235178
7 days ago
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Bibs0nContributor I
asked in Home theater

Era 300 inverted surrounds

Hi, I read around a month ago that inverting the era 300 was not fully supported in the software yet, was looking for some info on this topic, is it fully supported yet? If not when is it likely? and also can anyone explain what not fully supported actually means.

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H
7 days ago
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swoop666Contributor I
asked in Home theater

Sonos Arc,Sony VPL-XW5000ES with HD FURY Arcana??

Has anyone tried this…...Appears it should work correctly??If so…...what switch did you use? Thank You in AdvanceRob

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Jamie A
7 days ago
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Vergil666dmcContributor I
asked in Home theater

sonos 5.1 volume control

Im currently using a playbar, sonos 1s and subwoofer for my living room  i find that the playbar is a bit quiet is there a way to turn up the playbar whilst not doing that for other speakers almost an individual control for each speaker would be great.

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7 days ago
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MArkusAThomeContributor I
asked in Home theater

problem mit registrierung

 

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M
8 days ago
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Stevey1976Avid Contributor I
asked in Home theater

BT Smart Hub 2 arrived today | Duplicate IP addresses show in Hub Manager->My Devices

Due to BT switching over to Digital Voice we received the latest Smart Hub 2 from them today. I setup the router and conned my iPad, my partners iPad and our phones to it, all good.  Next up I decided to add my Sonos speakers to it. In the living room I have a Beam, Sub and two Sonos One SL speakers, and upstairs I have a Sonos One.I’ve not experienced any issues as yet, but I’m seeing some worrying info in the Hub Manager->My Devices, namely duplicate IP addresses, but in the Sonos App on my phone I’m not seeing any duplicate IPs at all?This is a screen grab from the BT Smart Hub, Hub Manager: This is a screen shot from the Sonos App->Settings->System->About My System on my iPhone.  As you can see there are no dupes and the IP address for the Beam is totally different to that shown I’m the Smart Hub 2, Hub Manager settings.  Anyone have any idea what’s going on here?Thanks,Moderator edit: removed serial numbers and MAC addresses

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S
8 days ago
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marinheiraAvid Contributor I
posted in Home theater

New app and Sonos Sub Gen 3 phase

Hi all!Still getting used to the new app, and noticed something that is intriguing me:On previous app, if Trueplay was on, Sub Gen 3 phase was grayed out. In the new app , even white Trueplay on, Sub Gen 3 phase is not grayed out and it I possible to set to 0 or 180. Is this working as it is intended and Sonos changed this or is it needed to perform a new Trueplay calibration ?

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Corry P
8 days ago
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