Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

  • 1,893 Topics
  • 12,517 Replies
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DorianBriand
started this topic

Era 300 placement for surround

Hello everyone,I would like to have your opinion and your suggestions on the future placement of my Era 300 which I will receive shortly. I...
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Corry P
Corry P
solved this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
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ratty
ratty
solved this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
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1893 Topics

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kbiyaniContributor I
asked in Advanced setups

New App Sucks. Bring old app back ASAP.

I want the old app back. Who the fuck designed and tested this app. I spend thousands of dollars on Sonos system in my house and now the app is terrible to the point I hate to open it. Took away so many basic and common features and provided nothing new. I cannot skip songs, I cannot add songs on the fly to the current list. This is insanely stupid update. Show me one existing user who is thrilled about this update. Please give me my old app back. 

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K
40 minutes ago
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ChrisclarkContributor I
asked in Advanced setups

Downgrade Sonos Port from S2 to S1

I have just unwrapped a new Sonos Port and tried to downgrade it from S2 to S1 in order to incorporate it into my system which contains some devices which can’t be upgraded from S1.I can’t see the downgrade option in the Sonos app and the Sonos website indicates that v80 of the app does not support downgrading.  Are there any other options that I can take to downgrade the Port or should I send it back and get a refund? 

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SirDigitalKnight
45 minutes ago
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Aussie TraceyContributor I
asked in Advanced setups

how do i set alarms in the new app

Since downloading the new app, I now am unable to access setting or even viewing alarms I have set in the previous app. 

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A
45 minutes ago
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Tonybones12Contributor I
asked in Advanced setups

cant setup pkaybar abd sonos 3 - apple phone app S1 or sonos app

WTF is going on with S1 and S updates? My internet provider gave me a new modem and everything’s fucked. SONOS isn’t letting me connect? Does anyone know how I can get hooked back up. I have playbar and Sonos 3

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T
1 hour ago
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LindaC1968Contributor I
asked in Advanced setups

unable to connect to devices via app following app update

I have just done the system update on the app and now it cannot find my Sonos devices. Saying I need to be on local network which I am  

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7 hours ago
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Brett_11Contributor I
asked in Advanced setups

Sonos/Unifi: Does STP/RSTP Come into Play if Sonos is 100% wireless?

Hi.  The github document on How to Configure Your Unifi Network for Sonos  specifically notes that STP/RSTP problems can occur when using Sonos and Unifi “when you operate both wired and wireless Sonos device in your network (even without SonosNet).”  Does this mean if your Sonos is 100% wireless, then you don’t need to use the special STP/RSTP settings discussed in the article and in many threads in this community?I ask because I used to use SonosNet with Boosts, but I recently went to 100% wireless with no Boosts and no SonosNet (on S2). But I do sometimes have issues where the Sonos App on my phone can’t “see” all my speakers, while the Sonos Mac application sees them fine. I had configured my Unifi to use STP, but now that I’m on 100% wireless, I wonder if I can use the default RSTP instead? I’m hoping that might help with my issue, but really not sure. I also may go back to SonosNet/Boosts if that will make things more stable.Any thoughts would be appreciated.

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E
7 hours ago
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Fuchi80Contributor I
asked in Advanced setups

calmradio

If i want to add the calmradio connection i receive „no internet connection“ try later. I tried via Win App and iphone App. Any idea how to solve this issue. Before the sonos App update it worked fine for several years.

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F
7 hours ago
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JoeHContributor I
asked in Advanced setups

shuffle album tracks

Will the new sonos allow me to shuffle album tracks?

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J
17 hours ago
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BR Luxe IntegrationContributor I
asked in Advanced setups

Create different profiles using different speakers on the same network

How can I create 2 or more separate user profiles to separate Sonos speakers on the same network?I mean on a large villa using about 20 Sonos units, can I create separate profiles to avoid user to have access to all speakers?

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Airgetlam
20 hours ago
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Arnaudl56Contributor I
asked in Advanced setups

application sonos

Bonjour, depuis quelques temps je ne peux plus contrôler la musique ni le volume sur l’écran verrouiller depuis mon téléphone, je suis obligé de déverrouiller et d’ouvrir l’application sonos. C’est un bug ou une volonté de sonos ? J’utilise un iPhone.

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L
2 days ago
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RybakContributor I
asked in Advanced setups

Dual Mono on new Sonos App

I just upgraded to the new Sonos App and the dual mono setting for the two Amps I run is missing.  I used this setting for single ceiling speakers in different rooms.  This has to be brought back, I can’t have the right channel playing in one room and the left in another.

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J
2 days ago
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lucasdumbrellContributor I
asked in Advanced setups

connecting sub

I have an arc and 2 ERA 300 units which have all connected fine however when I go to Conect the sub it gets stuck at the stage where you hold your device alongside the sub product above the indicator light as in the app. It just keeps saying can’t find the sub and you keep hitting refresh, but no Joy. 

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Airgetlam
2 days ago
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Pavel GorlachukContributor I
asked in Advanced setups

Era 300 x2 bluetooth playback dropout and other issues

I have 2x Era 300 in one room. There are very annoying issues:Bluetooth playback from the phone 2m away is dropping one channel, restoring the next second Playback from windows media library is only able to play one song in the folder, then I have to manually advance. Playlists are needed, but there is no possibility to add those into any sort of playlist! Playback from windows media library - can’t play FLAC files, error 701.

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Ken_Griffiths
4 days ago
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gadgetmindContributor I
asked in Advanced setups

Connect:Amp repair

I’m trying to fix a “no power” Connect:Amp Gen 2 and made great progress - before it all went wrong.Fix: Fuse was blown and two MOVs on the VPRI/VMID rails were low resistance. I replaced these, reassembled enough to test it, and it booted! The app found it, added it to a room, and then said it needed an update. This went ahead but the unit didn’t come back afterwards.Current: It powers up (3.3V and 5V rails fine), turns on the white LED for 4 seconds, this then goes off for 18 seconds, and then it repeats. While the LED is off, the Ethernet lights are flashing as expected, so I guess MAC and PHY have been initialised. It will not go into factory reset mode by holding play/pause when powering up.Theories: 1) it was bricked during the update and I’m screwed, 2) there is a fault elsewhere that the previous firmware didn’t detect but this firmware does. I see chat elsewhere about 36V to the riser board, but my reading of the PCB is that the riser just enables the MOSFETS to supply DC to t

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5 days ago
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jimbob123Avid Contributor I
posted in Advanced setups

Product Suggestion for Line In

Hi Here is my setup. In the kitchen I have an Era 300. In the dining room I have an Amp with ceiling speakers. Also in the dining room I have a TV, and I have the TV connected into that same Amp.In reality, the kitchen and dining room are actually the same rooms it’s a long room and we have one half as carpet and one half as hard flooring, so we tend to call them two names.Also downstairs we have the lounge which has a pair of Era 300.Bear with me :)I often listen to music and I have the Amp, Era 300, and the Era 300 pair all in a group, so I can walk around the house listening to the same music. But when I want to watch TV, I watch it whilst cooking dinner. So I’m in the kitchen, watching the TV that’s in the dining room. But I cant’t hear it because the sound only comes out of the Amp. I want it to also come out of the ETA 300 in the kitchen.Yes, I can choose to also include Grouped players, but that means the TV audio is also playing in the lounge, which makes no sense as my wife wi

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Schlumpf
6 days ago
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mgfranoContributor I
asked in Advanced setups

Upgrading to Sonos system, how to integrate 2 new Amps with tv and existing ceiling speakers in 2 rooms

I am replacing my current system (dumb tv, a/v receiver, subwoofer amp) with a new smart TV and Sonos system. Existing equipment that I plan to keep are DirecTV box and 4 ceiling speakers in TV room (center ceiling speaker in front of tv and subwoofer are also present, but not planning on using due to limitations of new planned setup as it was explained to me).  I might re-add a subwoofer down the line, if not too costly and easy to integrate into new planned setup.  TV is currently connected behind wall to to a/v receiver, which is connected to DirecTV box, ceiling speakers, subwoofer amp, etc.  That is zone 1.There are also 2 ceiling speakers in kitchen, also connected to a/v receiver in TV room.  That is zone 2.I received a quote that was a little pricey, so planning to take on the project myself to save on labor.  Using the quoted parts list, I have purchased 2 Sonos Amps for the 2 zones. Also on the parts list is a Binary Audio Return Extender for HDMI ARC and S/PDIF (Binary B-260

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Jamie A
8 days ago
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joshyeaContributor I
asked in Advanced setups

Turntable Sound Quality

I just added a turntable to my Sonos setup via Sonos Port. Great news- everything added very easily and I was hopeful there wouldn’t be any sync/delay issues, which there aren’t.  However the sound is drastically lower quality than listening to the same songs via Spotify, and especially Tidal and Amazon Music.  Obviously the sound quality will be less using vinyl. But the difference is so drastic that it looks like my new record player will be for aesthetics only =PTo the vinyl pros out there- what’s your experience? I’m getting very little bass from my record player. Sound is not nearly as full. And the Sonos app doesn’t allow me to change the EQ by input, only per speaker. And I have my speakers tuned just as I like them for streaming, and I don’t want to have to adjust every time I switch to vinyl & back.  thoughts???

3
K
9 days ago
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hershfunkContributor I
asked in Advanced setups

Removed SonosNet and saw drastic improvement...but my Subs are now disconnected.

Hi there! I’ve been having significant issues with my Sonos system for the last few months; these issues have happened in the past but always resolved themselves. Issues such as rooms dropping completely from the UI, rooms not being able to be added to a group, rooms dropping music when grouped, not being able to connect to SiriusXM, etc.I’ve been doing a lot of searching and reading here and on Reddit, and decided to wire as many of my devices as possible and move off SonosNet to my wifi network. Some info about my system:2 Arcs, each paired with an Amp and Sub (2 TV rooms) 2 Ones paired in one room 3 additional Ones in other rooms (screened porch, garage, kids room) 2 additional Amps (patio, gym) 9 Ports 1 Move, 1 Roam Ubiquiti dream machine with many managed switches and 7 backhauled APs, latest protocol. My network is humming, we’ve invested to make it awesome as I work remotely and can say it was not the problem.On Saturday, I turned off wifi on every wired device and I also remov

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Stanley_4
10 days ago
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Paddy85Contributor I
posted in Advanced setups

WD100 iPod Dock - Still Possible in 2024?

I am well aware the WD100 has been out of support for some time and therefore only works with the firmware of the period.Nonetheless, I would be very interested to add one to my system even if it means downgrading the firmware and/or app. According to the community post below it was still possible in 2018:Has anyone had any success in downgrading the firmware to allow WD100 compatibility and does anyone have links to the required firmware?

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K
11 days ago
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AntifonProdigy II
asked in Advanced setups

Linking two halves of a stereo pair via Ethernet

I think this question has been asked before - probably multiple times - but a search of the subject line didn’t find anything. I did however check to make sure I haven’t asked the question before…Is there anything to be gained by linking two halves of a stereo pair together with a crossover ethernet cable?Ok, I’ve asked it, and it looks stupid now it’s written down, but… the thinking is that one half of a stereo pair almost certainly gets sent the whole stereo signal via wifi - it just throws one half away.And of course the other half of a stereo pair needs the same amount of wifi bandwidth to get the other half of the stereo signal - and it throws the other half away.But if the two are linked together, one can send the data to the other via the wired network, thus halving the wifi bandwidth used.Yeah, I know - sounds unlikely, but I had to ask!

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buzz
11 days ago
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DexterContributor I
asked in Advanced setups

I have a sonos system at home and plan to setup a sonos speaker in my office - both are different wifi networks - how do i set it up in the s2 app ?

I have a sonos system at home and plan to setup a sonos speaker in my office  - both are different wifi networks - how do i set it up in the s2 app ?

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106rallye
12 days ago
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NgggggggContributor I
asked in Advanced setups

Wired amp still needs wireless network?

I have two amps in wireless mode. I’m trying to redo my network and so wired them to the router/switch and got them to WM0. When I connect to my new network though it can’t find them to control and if I do the “fix” link in the app it says a wired component can not connect to a wireless network. I have to connect to my old wireless network to “see” and control them.  I finally just reset them over to my new wireless network but I was hoping to have them wired and control them from the app no matter what network I was on. Anyone get how wired works and can explain it?

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buzz
12 days ago
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jykencomContributor I
asked in Advanced setups

best mesh for sonos

What is the best mesh network for SonosI need large coverage and seamless Sonos connection even if I move my roam from house to the yard.

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Stanley_4
13 days ago
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chomac3129Contributor I
posted in Advanced setups

to connect sonos speaker with ios apps

Yesterday, I lost one symphonics speaker inside my  home network. And during to try configuration this speaker, I lost all Sonos  Speakers (7). My phone is an iPhone 13 with the last update. This my configAfter many hours and chat with someone on phone  and she gave me advice to separate the WiFi  frequency off the Internet box, that I did, I were llocked and with no possibility to reinstall the configuration. I should use Android phone and to iinstall the configure. After 3 hours, it's working good a new. But my topic is just to inform the problem with the apps who stay lock with old configure and couldn't install correctly the configuration, because it's search old system and can not arrive to associate speakers. Impossible to erase system and to reinstall a new, even on website. To try to reset on factory, don't change anything. When cut the power of the speakers, the apps search to install it again.After to have the config back, I try a new to reinstall on an ios, but nothing works

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controlav
16 days ago
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AntifonProdigy II
asked in Advanced setups

Setting static IP addresses

[To avoid any confusion: this is about static IP addresses, not reserved IP addresses!]Is it possible to set/unset static IP addresses within Sonos devices?The reason I ask is that I have just been checking in my router to see what internal IP addresses are currently in use, and I find that one of my Sonos devices out of a total of eleven has an IP address which is not within my DHCP range. It’s actually permanently on an IP address that I have (for many years) had statically assigned to another device.What I would like to do is to stop it from using that IP address, and get it to request an IP address via DHCP - in my assigned DHCP range - like the other ten devices do.Note that this device is one of four in my system that are connected via Ethernet to my network.[As above, this is the distinction between static and reserved IP addresses: To set a reserved IP address, you configure your router’s DHCP server to recognise a device’s MAC address and always give it a specific IP address w

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K
20 days ago
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