Talk Sonos Products

What Sonos product is best for you? How do you expand your Sonos system? Have a Sonos tip or trick to share? Show off your setup and your products here.

21300 Topics

J
Joe DaxContributor I
asked in Controllers and Music services

new app

I just installed the new app and at first sight it‘s totally crap :(First thing I want/need to do is set a new alarm clock for tomorrow morning… hard to find the function at all. Easy access is something different… setting new times is not possible - function will be available with future updates… honestly????please tell me this is not what you really release! Give me back the old app! Now!!!

36
press250
13 hours ago
J
Jim_33Contributor I
asked in Controllers and Music services

iPhone Volume Control

I know that this has been discussed on other threads, and I know that Sonos’ position is that the controller app does not support hardware volume control on iOS. And as a recent convert from Android to iPhone I was disappointed to find that I had to unlock my phone and go to the app every time I want to control the volume. However, on a recent trip to visit my brother, I was complaining about this, and he says, “it works fine for me.” Lo and behold, I tried it on my phone and was able to control the volume on his S1 system. When I contacted Sonos about this, there only answe was “we don’t support hardware controls on iOS.” Hmmmmm.

0
J
14 hours ago
Robertfarm
RobertfarmContributor I
asked in Portable speakers

Era 300 Travel Case

I can’t seem to find a travel case or bag for my Era 300. Does anyone have a suggestion?

0
Robertfarm
14 hours ago
C
castallaLocal Superstar
posted in Controllers and Music services

Web app rubbish

 

1
P
14 hours ago
I
irbriscoeContributor II
asked in Controllers and Music services

My music library

I cannot get to my music library using the new Sonos app (on iPhone)

3
webmink
15 hours ago
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BretonMaitreContributor I
asked in Controllers and Music services

New App: Is it really an official Sonos app?

I am trying to install the new app.  It won’t install correctly and requires several reboots of my iOS devices to open. Even then it has completely screwed up my home audio system. It constantly gives incorrect “cannot connect” messages.  It won’t recognize my Sonos products.  It won’t recognize my third-party music apps.  The search function is defective.  When I finally got some music to play, it defaults to blasting music from my back patio speakers only.  When I change to indoor speakers only, it plays different songs out of different speakers.  Then some of the speakers disconnect.  Then all of the speakers disconnect, and, at the same time, it reverts to blasting music out of the backyard speaker. Are we sure that this is an official Sonos app?  It feels like some sort of joke or maybe malware?

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W
15 hours ago
S
snoridgecfContributor I
asked in Controllers and Music services

Post app update music services don’t work

This update is missing a lot of features that were previously available. We use this in our gym to manage our Sonos system. After the update FitRadio no longer works as none of the genres, playlists or favorite artists/DJ’s are visible. Even after removing and reauthorizing the service. So a paid for service is worthless currently. Pandora is limited in functionality after the update as well. Not sure the purpose of this update but Sonos should provide an opportunity to roll back or fix asap. 

0
S
16 hours ago
B
bogeyjContributor I
asked in Controllers and Music services

New app for IOS

Where is the sleep timer on the new app. I use it regularly.

1
Jamie A
16 hours ago
webmink
webminkCollaborator II
asked in Controllers and Music services

Web app - Play a tracK?

My Bandcamp subscription to Peter Gabriel just dropped two more tracks onto the “Lunatics in the Big Room” bootleg he issued us. I can get the album up in the web player, but there is no way to play an individual track - all I can do is play the whole album and then skip the tracks I have already heard. What am I missing? The tracks look clickable, but clicking them does nothing, and the dot-menu is greyed out.  

0
webmink
17 hours ago
S
studiomatthewbrooksContributor I
posted in Home theater

LG C9 + Arc + UB820 / Multichannel PCM for DTS Blu-Ray discs

I’m running an LG C9 with a Panasonic UB820 Blu-ray player, Sonos Arc + Sub gen 3 + One SL surrounds. The lack of DTS support on the Arc has been frustrating for non Dolby encoded Blu-ray discs, so I have been eagerly awaiting the multichannel PCM update.It’s finally arrived (thanks, Sonos!) and I tried playing a DTS encoded Blu-ray and… no dice. Still stereo PCM 2.0. Has anyone running a similar set-up managed to get 5.1 PCM output from the Arc?The C9 supports eARC and multichannel PCM, I’m using 48gbps HDMI cables that support up to 8k60Hz, all of the devices are up to date, I have the C9 set to PCM with eArc enabled, DTS output set to PCM on the UB820… I’m really at a loss here. Any ideas or suggested settings?

321
fabian
18 hours ago
S
Stax PerfectionContributor II
posted in Controllers and Music services

New GUI, Same Disfunctionality!

I haven’t even checked other posts and them likely seeing to the choir here, but I’m at least vaguely amused by the new Sonos app that is more difficult to navigate through and has the same exact issues as the previous app. Now they’re just harder or impossible to get to. I haven’t even checked other posts and them likely seeing to the choir here, but I’m at least vaguely amused by the new Sonos app that is more difficult to navigate through and has the same exact issues as the previous app. Now they’re just harder or impossible to get to. For example,well, this might be a new issue, the app continually tells me that it is playing in the living room, even when I select other rooms. Let me change. So, that’s cool.  Well, this might be a new issue, the app continually tells me that it is playing in the living room, even when I select other rooms. Let me change. So, that’s cool. Then, I can usually not be able to play my radio news station, because it will select another station. This tim

1
S
19 hours ago
Cococo
CococoChromatic Producer I
asked in Controllers and Music services

New Sonos App - Deezer How to know if the title is flac or mp3

All is n the title. Thanks in advance.

0
Cococo
22 hours ago
M
MühliContributor I
asked in Home theater

spatial audio

Hi everyone,I've got a Samsung S95b TV, Sonos Beam gen 2 and Eras300 and a Neflix premium account. Why are specific spatial audio movies not showing the spatial audio sign on my TV? I can see it on my Samsung Tab s8 ultra, but not on the TV. What am I missing? Sonos System Info shows audio in: Dolby Multichannel PCM 2.0 for my beam gen 2. Is this how it supposed to be to get spatial surround audio on my eras 300?

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M
1 day ago
C
castallaLocal Superstar
posted in Controllers and Music services

New app has screwed up my Audible access

I use the audible UK library.   This is accessible using the old S2 app.  Using the new Web app, this defaults to Audible.com and my library is no longer available.😝 Best descriptor for this catastrophic update: car crash, dumpster fire, piss up in a brewery.  You choose!   

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C
1 day ago
A
andrewgmContributor I
asked in Speakers

Inverting audio channels in Era 300

Hi, since I am using only one Era 300 to watch movies pointing from the back, the audio channels are inverted, sounds from the right sapper from the left and vice-versa.Is there a setting to switch this from the app or any other place?Thank you very much in advance

1
Airgetlam
1 day ago
Dogdad
DogdadHeadliner III
asked in Speakers

Era 100 vs One SL’s

Will the Era100’s produce more highs than the One SL’s and be noticeably different?

7
A
1 day ago
V
ViperV-12Contributor I
posted in Controllers and Music services

latest update May 7 2024, no songs in queue

So download the latest update and in my opinion it is a POS.No songs show in the queue so can’t add or remove songs, can’t see what’s going to play, can’t access to select crossfade. 

0
V
1 day ago
M
mediaplaysContributor I
asked in Advanced setups

Looks like we may lose our networked libraries with next big update? NAS drive?

I could be wrong on this but maybe someone on this list can answer it. You will need to know some basic info on my SONOS system so I posted below..I mostly use my personal music library that is located on a solid state drive via my ethernet wifi connected network. I have a Apple Ethernet-wi-fi router that has an USB input on it. My SS drive with over 39,000 tracks on it (also my Apple itunes AKA Music drive) is connected to that same router. My SONOS components grab my music from that SS drive. With this upcoming software update it sounds like I (anyone with a similar hook up) will lose access to their connected drives??? I will lose of all my own paid for music on that drive. So one questions since I’m not quite a computer nut is… Is the way I have my SS drive connected to the router via USB considered a NAS drive?? Will I lose access to that drive if I do the update? 

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R
1 day ago
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HighEndContributor I
asked in Speakers

Balance Era 300

Wann ist es möglich die Balance bei einem Stereopaar Era 300 einzustellen, auch gerade in der neuen App ?

1
Ken_Griffiths
1 day ago
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SignmanContributor I
asked in Controllers and Music services

playimg music on 2 different devices - new Sonos App

Whilst my tv is playing through my arc speaker and shows on the app it is doing so then how do I play music on my roam and move using the app?

1
Airgetlam
1 day ago
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Phildoyle55Contributor I
asked in Controllers and Music services

Replacing my NAS drive with Cloud storage

My Sonos system is now 10 years old and i purchased a NAS drive to store my music collection on and to use with my Sonos system. I am now having problems accessing my NAS drive using my laptop running windows 11 which i have resolved by changing the SMB settings but it creates potential security issues. Also my NAS drive will not last forever and this is an example of it becoming unsupported and obsolete. So i either need to buy a new NAS drive or move all my music and files over to Cloud storage subscription such as my Google drive or MS365. I have considered using Spotify but it is too much each month for the amont i would use it plus i have already purchased a lifetime of music and have it stored on my NAS drive. My questions are;Do Cloud storage subscriptions work well with Sonos or do you experience drop outs and failures? What new NAS drives would the community recommend? Does anybody use Plex media server as this was recommended by Sonos support?

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T
1 day ago
S
SpeakersdontworkContributor I
posted in Speakers

most incompetent company ive ever seen

how is this company leaglly in business? after 5 hours with support i still cant use any of sonos products. support just tells you to keep resetting and trying to add speakers after knowing it hasnt worked te 10 times before. they then try to blame my isp, even though ebery single oher product on the planet worls fine EXCEPT sonos and they have no resolutions. after talking to  more agents on the phone the resolution they gave me?? try ressting it and re installing or borrow someones else device to set up speakersbe beacuse my s23 ultra wont work or my ipad or laptop. i cant wait to join a class action against this scam of a company

1
P
2 days ago
J
JobieOneCojoneContributor I
asked in Home theater

Sonos Beam Not Recognized by Samsung Tv

good morning, Good morning, I have a Samsung neo QLED TV, with a Sonos Beam connected through the E arc port, however frequently when I turn the TV on the TV has reverted to TV speaker and it is not possible to play any sound through the Sonos beam despite going on the device connection which shows the Sonos background.  the only way to reconnect is to completely disconnect everything and reconnect, which is extremely frustrating as the beam is on the wall with all the cables hidden in the wall, which means taking the TV off when it happens.  any ideas? 

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M
2 days ago
T
totoscarantinoContributor I
asked in Speakers

Era 100 for a 25 square mt covered terrace

Good afternoon (its 16,45 pm here in Italy) , we have a B&B in a countryside area  with a sea view where in the shared living room  there are installed 2 Ikea Symphonisk Frames, I paired them on stereo  L and R  mode, using that with Apple Music , scheduling the music (with Sonos app  alert)  is really nice and all guest appreciate a lot , listening mostly famous cover in a  jazzed mood  with a 13% volume, so very soft music ..actually we have a large covered terrace about 28 mq  (7mt x 4mt) (no windows just opened covered terrace) next to the shared living room (between living room and terrace there are large windows that we keep usually close so you can't ear music when u are in terrace) and I wanted to spread the same music and same scheduling in the terrace  installing an Era 100 , do you think it is will be fine and the sound? will be decent?  I will install the Speaker in the center of the terrace put on the wall so people will ear it from back. And as last only humidity and

1
Stanley_4
2 days ago
W
wghwg14Contributor I
asked in Portable speakers

Sonos Roam connection issue on low bluetooth volume

When I connect my phone to my sonos roam via bluetooth, I initially don’t get any music from the speaker, although music is playing on the phone. Also when I hit the Play button on the Roam, I can’t pause the music. I still get the “connection successful” sound by the roam and my phone also shows that I am connected. This only happens, when the bluetooth volume is below a certain level (about 2/3 max level). What helps is turning the bluetooth volume to maximum after connecting and once I hear the music turn it back down. At this point I can also control the music with the buttons on the roam such as pause or next song. Is there a certain input thrshold, before the roam acknowledges the connection, and if yes, can I lower it? I use my roam a lot to listen to quiet music in the middle of the night, and it is a real pain to always have to max the volume for a successful connection.

5
W
2 days ago
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