Voice control and smart home

The place to discuss and get tips on voice control and smart home devices on Sonos. Which voice commands can I use? How does it work? Get your integration and Sonos related answers here.

4437 Topics

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kingp0ddContributor I
asked in Amazon Alexa and Sonos

Cannot add Alexa voice assistant - Sonos Era 100

Alexa stopped working after i restarted the Era 100. So I readded it using the new Android app. But now it’s giving  this error when adding:  

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1 hour ago
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Jethro714Contributor I
posted in Amazon Alexa and Sonos

NEW APP PROBLEMS***Cannot add alexa as a voice assistant

I’ve removed every speaker and added back. Wiped cache and data from my phone, uninstalled and reinstalled both apps. Removed all sonos devices from my Amazon account on my desktop. What am I missing. When I try to add a voice assistant in the sonos app, after adding the skill back into alexa, the dial just spins. It will not link to my amazon account.What have I not thought of?

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1 hour ago
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Sam_cyContributor I
asked in Amazon Alexa and Sonos

After upgrade to new sonos, Alexa is not working

After upgrade to new sonos app. The alexa is not working on my Beam. And from alexa app, it appear the speaker is offline.. No matter how many time i disabled and reenabled the skill…I have also reset the voice assistant couple times as well diagnosis number: ************** Moderator Note: Recorded and removed Diagnostic Number. Modified in accordance with the Community Code of Conduct.

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1 hour ago
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JoloKPGContributor I
asked in Sonos Voice Control

No weather location option in sonos voice control settings

Hi everyone !As stated in the post title, there’s no weather location option in sonos voice control settings so when I ask about weather to SVC it says I have to setup the location…To provide any possibly relevant details :- I confirm the app as well as all speakers firmwares are running last version.- In case it matters I am French and so everything is settled in French language.- I tried with both iPhone and iPad apps (I haven’t any android device to check)- I already tried to uninstall and install again SVC as it was already installed prior the new version but without success…Thanks for reading and if you have any ideas I’m all ears 🙏😊   

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11 hours ago
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Celes1989Contributor I
asked in Google Assistant and Sonos

Replacing Google Assistant by Gemini

HiI read that Google Assistant will be remplaced by Google with Gemini, the “chat-gpt” of Google. Will Sonos will replace Google Assistant by Gemini on Sonos One ? Thanks

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13 hours ago
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chrisreevebContributor I
asked in Sonos Voice Control

My Sonos Voice Control won't install

 I'm not sure if it's a Beam or Internet issue, the mic just stopped responding to my queries. I uninstalled SVA then when I'm trying to install it, the installation takes a long time and fail afterwards. Even Alexa won't install. Any ideas? I already tried reset and rebooting my phone it still won't install.  

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1 day ago
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deeelockContributor I
posted in Amazon Alexa and Sonos

Unable to set Sonos Era 100 as Alexa-enabled device in room/group using Alexa app

Today I’ve upgraded my two Sonos Ones with Sonos Era 100s. After adding Alexa to the speakers, I tried to go into the Alexa app to associate them with their respective rooms. I’m able to add them as the room speaker, but I am unable to set them as the Alexa device for that room (allowing for room-specific commands like “Alexa, turn off the lights”, etc).What’s weird is my Era 100s will show up under the Echo & Alexa devices section in the Alexa app, but they do not show up under Alexa-enabled devices when editing a room/group (see attached screenshots).I’ve reached out to Alexa support and they were largely unhelpful, they claimed that from their resources Alexa isn’t supported on the Sonos Era 100 (maybe their documentation hasn’t been updated since this is a brand new product?). So they left the conversation there even after showing them that Sonos clearly states Alexa built-in support for the Era 100.Has anyone else experienced this issue? Seems like a bug in the Alexa app, and

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1 day ago
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Sarah501Contributor I
posted in Google Assistant and Sonos

how do i stop google assistant using tunein

I listen to my music through Sonos speakers and use Google assistant on  hubs to voice control these.Up until this week BBC radio was available on TuneIn the radio app which Sonos used to radio stations. This now doesn't work which is fine as it advised I linked BBC sounds . I can listen to the BBC through the Sonos app all good. Problem is if I ask assistant to play BBC  radio 1 on sonos the reply is " playing BBC radio 1 from tune in " this results in silence .  I've deleted TuneIn from Sonos and it's still doing it. Even if I use the command "play BBC radio 1 from BBC" it either doesn't understand or just gives the same playing from TuneIn reply.  It also does it for all stations like radio X or heart . What command can I use or change stop assistant using TuneIn ?Thanks sarah

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1 day ago
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TalithaContributor I
asked in Sonos Voice Control

Unable to contact Support

I am unable to contact support. I have spent hours trying to get Voice Assistant to work. It tells me I must first put my country in my profile, which I have done, but it still won’t let me. The microphone is not working.

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1 day ago
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Ed AmadeuContributor I
asked in Amazon Alexa and Sonos

When will SONOS be available on Alexa do Brasil for integration?

When will SONOS be available on Alexa do Brasil for integration?

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Airgetlam
2 days ago
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MotzilContributor I
posted in Amazon Alexa and Sonos

No voice Assistant or microphone

Hi guysgot a problem with my Sonos One 2Gen. Had it set up and working fine till I disconnected it from the power. Moved it to another room now I have no voice assistant. which i used for switching lights on and off or playing music. I have removed the sonos app disabled Sonos skill in alexa deleted alexa app and re-enabled it the same with sonos app reactivated Alexa. but no joy.I have also tried installing the other voice asssitants Google and Sonos and I keep getting the same message “make sure your mobile device is connected to WiFi” which it is. I have tried splitting wifi still from one channel to two no joy..I then did a factory reset in desperation and started again re-named my speaker so that I could check if both the alexa app and spotify could find my speaker, which they did. I re-enable sonos skill in alexa checked the sonos app under settings/products defo connected to 2.4 ghz and microphone is switched off I tried connecting hardwired nothing. (but I cannot connect wirele

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3 days ago
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k2tedContributor I
asked in Smart home integrations

how to set up Sonos system in Apple Homekit in new app

How do I set up Sonos in my apple homekit?I could do this in the old app but cannot find how to in the new one. 

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4 days ago
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DfrancatiContributor I
asked in Amazon Alexa and Sonos

playing spotify playlists on Sonos speakers

Alexa is paired up to my Sonos speakers, Whenever I ask Alexa to play my liked songs from Spotify, the responses “plain Donna’s liked songs from Spotify… I’m sorry that device is off-line.” Can you help me explain why this is happening and what I can do to it

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5 days ago
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el pequeñoContributor I
asked in Sonos Voice Control

SVC needs a wake chime

Hey Sonos!I love the new Sonos Voice Control feature! I'm so excited that you got Giancarlo Esposito; the man has the best voice on the planet! The voice control does everything I want it to, EXCEPT have a wake word chime, like Alexa does. I want one to make it clearer when the voice control system is listening. Currently I'm just listening for a subtle drop in the music volume, which isn't as satisfying as a nice affirming chime like Alexa's. Am I missing an option somewhere? If not, I would love it if a chime could be added.Thanks Spotify!

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5 days ago
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JosteContributor I
posted in Google Assistant and Sonos

Neue App

Ich bin neues Mitglied hier und besitze aber mittlerweile einige Komponenten. Von der Play One mit der ich angefangen habe bis hin zur Beam.Alle meine Komponenten manage ich seit Jahren mit der Sonos App. Bislang war ich sehr zufrieden.Jetzt mit der neuen schwarzen App reagiert alles sehr langsam. Mich an neue Dinge zu gewöhnen, ist nicht mein Problem. Meine Bitte geht dahin, daß die Entwickler bitte eine Überarbeitung durchführen, damit die App im neuen, alten Glanz erstrahlt. Danke. Gruss aus Ulm.Joste  Moderator edit:Google Translate- I am a new member here and now own some components. From the Play One that I started with to the Beam.I have been managing all of my components with the Sonos app for years. So far I've been very satisfied.Now with the new black app everything responds very slowly. Getting used to new things is not my problem. My request is that the developers please revise it so that the app shines in its new, old glory. Thanks. Greetings from Ulm.Joste

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6 days ago
User63453
User63453Avid Contributor III
posted in Sonos Voice Control

Please add YouTube Music to Sonos Voice Control

Please add YouTube Music to Sonos Voice Control.

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User63453
6 days ago
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PaulH5868Contributor I
asked in Amazon Alexa and Sonos

No sound from Sonos One

When I ask Alexa to play the radio I hear the response from Alexa but then no sound plays.This is the same for BBC, Virgin radio, anything.

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6 days ago
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Ben GoodmanContributor I
posted in Amazon Alexa and Sonos

Amazon Echo Hub Integration

I recently got the new Amazon echo hub. It is a small tablet designed to be mounted on the wall and used for smart home control. it has Alexa inside of it, so voice control of Sonos works. But it’s media control capabilities don’t work. This means I can’t control Sonos from the touchscreen. Of course this will work perfectly with an echo speaker. And doing a little bit of research. It looks like Sonos needs to update their skill to add support for some new API’s that will allow Sonos to show up in the active media app on this device as well as the Show devices. 

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Schlumpf
6 days ago
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CalEndarContributor I
asked in Smart home integrations

Voice Intercom for Sonos devices

Hi guys,I have some similar needs for a PA system, but I simply need to broadcast my voice message to the Sonos Amp. Delaying a bit of time to broadcast the notification is not a problem.Are there currently any Apps on PC or Phone that can do this? If so, please suggest it to me.I found the Sonofy app but haven't seen many reviews about this app.

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Corry P
6 days ago
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Matthias and WolfgangContributor I
asked in Sonos Voice Control

how can I Change the Volume of Allsystem Spoken Text like hey Sonos

I am still searching for a possibility to change the volume of all Spoken messages like response on Alexa or a response on “Hey Sonos”. When I listen with silent volume to music, all spoken messages are as well not loud enough I would like to have a setting that a chest the volume of all spoken messages in relation to the music volume. In addition to that I want to set a minimum volume for all spoken messages. For instance if I have silent music, I want to have a minimum volume that needs to be kept for all announcements. Otherwise, I cannot hear or anything like that. How can I achieve this?

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6 days ago
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CheaseContributor II
posted in Google Assistant and Sonos

Google voice - sorry i can’t find what you asked for.

I have a few recurring issues with google voice and my Sonos ones. Either when I ask to play a radio station the response is OK playing xxx radio station. Sorry I can’t find what you asked for.  Or sometimes when I ask to play artist name I get Sorry I can’t do that here but you can ask me to play it on one of your other devices.  And sometimes this commands work… wondering if Alexa might be more helpful? We use Google WiFi and have a WiFi point in the neighbouring room to one of the Sonos ones and I wondered if this might cause something funky to happen as I don’t think this was a problem until I upgraded the WiFi points and now have one which is voice enabled. Can anyone help? Please!

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7 days ago
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Jimt42Contributor I
asked in Amazon Alexa and Sonos

Alexa group no longer working

I have an ARC in the living room and a One in the kitchen. These are grouped in Alexa and Sonos in a group called downstairs.For years I could say Alexa, play music downstairs and both rooms would play.Some recent update has broken this. Now the same command only plays on the device listening to the voice command, not both. However if I manually group living room and kitchen in Sonos, stop playback in Sonos then ask Alexa to play downstairs both devices play correctly. I know I saw this same behavior in another post but I have not seen a resolution.Any help?

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8 days ago
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SwissTonyContributor I
asked in Sonos Voice Control

How to stop Sonos voice feedback?

I’ve just bought my first Sonos product - Era 100 - and it sounds great.I’m using the Sonos voice control to play radio stations.  ie. “Hey Sonos - play BBC radio 6”.All works fine but the voice feedback - “Awesome, “Great choice” etc is so irritating.I checked the app but couldn’t find a way to disable this.  Am i missing something?

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8 days ago
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manumateosContributor I
asked in Sonos Voice Control

Is Spanish being considered for Sonos Voice Control?

I want to stop using Amazon Alexa and Sonos Voice Control approach should work perfectly for me… except I’m a Spanish speaker and I have to awkwardly speak English to my speakers. Is Spanish being considered as a new language for Sonos Voice Control?

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Corry P
8 days ago
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SewnossTrending Lyricist I
asked in Sonos Voice Control

Sonos Voice Control and Miss Honey

Whenever I say “Hey Sonos, play Miss Honey by Eats Everything” it completely blanks me like nah gurrrl, not today. The only song it ever behaves like this when I ask for 😂

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Airgetlam
9 days ago
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