Controllers and Music services

Get help with the Sonos S1 and S2 Controller apps for mobile, and the desktop app. You can also get help with using partner apps with Sonos here.

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Ken_Griffiths
Ken_Griffiths
solved this question

unable to see Sonos devices when using Airplay

Here’s some things suggested by Apple/Sonos users to maybe try next time your Speaker(s) do not show (or play) as available in the AirPlay c...
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GJK
started this topic

recommend NAS drive to play cd’s through sonos

I need to replace my NAS drive used to play my CD’s over my Sonos. Need a bit of expert advice on best makes/models compatible with Sonos? T...
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Corry P
Corry P
solved this question

How can you create internet radio streams now that TuneIn is no longer...

Hi @Dan187856 Welcome to the Sonos Community!I have the following information to share with you:Customers who already have manually added st...
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4399 Topics

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twcostiganContributor I
asked in Controllers and Music services

my widget disappeared on my Pixel 6 pro w/ Android 14

I had a Sonos widget on my pixel 6 pro for a long time, and today it just disappeared, no longer on the widget menu either... What happened?

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11 hours ago
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Louismar8Enthusiast I
asked in Controllers and Music services

Alarm function in app update 9th of May 2024

Sonos have neglected to include an alarm function in the app update as of 9th May 2024. very disappointed. Also a number of music services have been affected. I am sure this is an oversight - but with no communication from Sonos or announcement, it does not build confidence. Also - to cut off older systems and speakers is terribly bad form. Hopefully the Sonos event on the 14th will have everything resolved? Can we get some reassurance from Sonos customer service please?

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12 hours ago
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BoetkerContributor I
posted in Controllers and Music services

Last update

Sonos Alarm Sonos Playlist,and Yousee , Doesnt work...Not posibble to chnge from room to room…….Completely unstable… .. unlogical app construction...THE WORST EVER

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12 hours ago
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donp3230Contributor I
asked in Controllers and Music services

Cannot play the music on my hard drive, Sonos App does not see it anymore

I play music from my PC picking music on my Hard drive.  Sonos App no  longer sees the music on my hard drive.  How to fix this

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12 hours ago
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User186917Contributor I
asked in Controllers and Music services

Tidal on new Sonos App

Soooooo, maybe I’m the only one that can’t figure this out but, how in the heck do you play “all tracks” in your collection? I must be missing something.Also, this is potentially the worst app experience I have ever had in my life.  If this isn’t fixed like pronto I’m moving my 11 zones and 29 Sonos products into the dumpster although it may be tough because it is on fire at the moment with this dumpster fire of an app.@Sonos - wow.  This is horrific.  You guys should be embarassed.

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Bumper
12 hours ago
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rrl_edmEnthusiast I
posted in Controllers and Music services

New SONOS App - Missing all but 2 Playlists?

I just installed the new Sonos app. After doing so, all but 2 of my playlists have disappeared?  Specifically, if I selected Sonos Favorites, then Playlists View All, only 2 playlist are showing . . . countless are MIA.I sure hope there are instructions for resurrecting my playlist. 

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13 hours ago
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bellaCatContributor I
posted in Controllers and Music services

New App May ‘24

The new app is a disaster. Can I have the previous version back please? I used to be able to add tracks to Tidal playlists from Sonos - not any more. I could play anything from any source - not now. It’s a fuck up beyond fuck ups. It looks a mess and I don’t know where anything is any more. Sonos, get this shit fixed or I’m selling the lot.

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13 hours ago
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i_valentineContributor I
asked in Controllers and Music services

SONOS App update - problems

Hi everyone!I updated the SONOS App and have been experiencing several peoblems since.I had an alarm clock that started playing music every morning with the old app. Since the update the alarm clock does not work anymore and I cannot find it in the new app anymore.Furthermore, I usually listen to a radio station via Radioplayer, but it does not work. There is always a error message (without saying what error it is).I’d really appreciate your help, especially since I practically do not/cannot use SONOS at the moment.Thank you!

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13 hours ago
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El_LidContributor I
asked in Controllers and Music services

Updated Sonos app

Since the app updated on my phone I’m having some annoying issues. I always browse my library by folder, it’s how I have my music organised.  Now when I go into an album folder I can only play one song at a time.  The buttons for “Play all” and “Shuffle” are no longer there.Browsing your Music library by folders in the new app : r/sonos (reddit.com)   Ok, so I go into Album view instead and there’s no search function?  So I have to scroll through 1000s of albums to get to the one I want?  Same on Artist view.   “Recently Played” on the homescreen doesn’t update with the recently played items.

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13 hours ago
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JJAJ2024Contributor I
asked in Controllers and Music services

App Update and iTunes

Mortified to discover that it is no longer possible to play tracks stored on the PC in the iTunes Library over the SONOS system. We were planning to upgrade our SONOS speakers and Sub. Now researching alternate manufacturer. So sad that we have reached this state of affairs.

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14 hours ago
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White WytchContributor I
asked in Controllers and Music services

New app update

Since the update Sonos has lost connection to my music library and will not reconnect. All I get is an error message saying “Sonos was unable to add the shared folder”

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14 hours ago
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jpp6469Contributor I
asked in Controllers and Music services

radio sur sonos

Problème sonos france inter

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14 hours ago
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Peg moneyContributor II
asked in Controllers and Music services

15 second forward and back

Did the Sonos app get rid of 15 seconds forward 15 seconds back buttons? Am I crazy or am I right that we used to have those? (It might have been 30 forward 30 back but you know what I'm saying. Is that just gone now?)

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14 hours ago
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McMarcContributor I
asked in Controllers and Music services

I can't play a radio station via MyTuner Radio anymore via the updated app

Hi,I can't play a radio station via MyTuner Radio anymore via the updated app. This worked all fine untill the app update (of last week). Even BBC Radio 2 can’t be played. If I use the app on my Windows computer it all works fine. The only error message I get is: Something went wrongPlease help!Thanks, MarcPS: I have tried all the usual stuff (un and re-install the app, remove and add myTuner Radio as a service)

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14 hours ago
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b0w0e0r0f0Contributor I
asked in Controllers and Music services

How to remove ALL my playlis, library, history, bookmarks, speaker names, etc data from play.sonos.com

I exclusively use my sonos speakers inside my secure home network. I do not need to have remote access. I do not want any of my internal music information to be stored in the cloud/internet irrespectively of the perceived benefits. I just dont need it - when I listen to my music on Sonos I am always home and if I am home I am connected to my local network, I absolutely dont see the reason for play.sonos.com.Having said that, I cannot find any way to remove my sonos.com account and ensure all the data that is associated with this account is securely deleted. Is this even possible?Any help would be appreciated.

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14 hours ago
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ninanContributor I
posted in Controllers and Music services

Fix Music Library Error 913(Mac)

add music folderInput path: \\MacName\MusicFolderName I hope I can help someone in need! 

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14 hours ago
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steviekContributor I
asked in Controllers and Music services

My solution to error 1014 upgrading speakers from S1 to S2 - ios app

This is for anyone who has Sonos speakers that want to upgrade from the old S1 app and system to the new S2 app.  I spent hours on the phone to support who may have been helpful in providing some knowledge on the Sonos system, but when trying to work with me to resolve my issue I ended up figuring it out myself.Sonos - iOS app for iPhone and iPad - version 80.00.08 as of 15th May 2024.I have two systems in my house, the new one had Sonos amps which I put on the new S2 app from day one so I knew that the system worked.  All my Play 1’s and Play 5s were on the old S1.   I also have a Sonos Beam and 2 Sonos 1’s (these are the tv ‘surround’ setup).First of all all my Play 5s were gen 1 so were not compatible with S2, the upgrade process on the app factory reset them and took them off the S1 app as the upgrade process apparently doesn’t work with them linked.  You then have to add them back into the S1 app one at a time.All my devices ended up needing several updates, not just one to get th

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14 hours ago
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attack7Contributor I
asked in Controllers and Music services

How does play.sonos.com control devices on my local network?

I’m curious to know how the web app hosted at play.sonos.com is able to make the speakers I have play, given that I have a firewall completely blocking inbound connections.Like others, I want to reduce the possibility of a bad actor exploiting my network, so I’d like to control my Sonos system exclusively from within my local network.So, what do I need to do to configure either the sonos app or my firewall to prevent external control of my devices? Thanks!

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14 hours ago
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jeremy380Contributor I
asked in Controllers and Music services

Looking for a copy of the Sonos S2 application for windows.

Couldn’t help but notice that the mobile apps for Sonos have been pretty thoroughly broken. I can confirm that the S2 application for windows still works. Problem is, I cant find a copy of the installer. It seems to have been pulled in favor of a cloud based service with the same (lack of) functionality as the new mobile apps. I’m very unimpressed by the new cloud based service. If I had wanted an invasive web service in my home, I would have a house full of google products.Does anyone know where I can download a copy of the Sonos S2 Application Installer for windows?

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15 hours ago
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ElowContributor I
posted in Controllers and Music services

MIssing features in "New" android app

So the latest update.  What a total and utter disaster.I can’t edit or stop any alarms, what the dickens are you supposed to do (we don’t have any apple devices) it means we are stuck with our alarms going off at the same time every day for evermore (school holidays in a week and a half)I can no longer search for a song on my NAS based music, only navigate to it if I happen to know where it is.Utter pants

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15 hours ago
starflyergold
starflyergoldContributor I
posted in Controllers and Music services

Adding radio custom URLs in TuneIn (new) now that the legacy version is gone in the new controller

Now that legacy TuneIn is gone from the new (buggy) iOS controller and all my custom radio stations (in my case from Digitally Imported di.fm)  were gone and there is no information on the Sonos site I luckily found a way to get them back. However it involves recreating them which can be labour intensive depending on how many you have. You will also need the IOS version of TuneIn for this to work. No premium sign up required.Here are the instructions from TuneIn https://help.tunein.com/en/support/solutions/articles/151000172377-what-is-a-custom-url-and-how-can-i-add-it-to-sonos-The Custom URL feature allows you to listen to a private streaming URL, most likely not in the TuneIn directory, using the TuneIn and Sonos app.To add a custom URL to your Sonos:Ensure that TuneIn (new) is added on your Sonos app Log into the iOS or Android TuneIn app using the same TuneIn credentials you use on Sonos On the TuneIn app, navigate to Library Tap on customURL and enter the desired stream URL While

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controlav
15 hours ago
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JonDavisContributor I
asked in Controllers and Music services

Connect Gen 2 with new App problem

Post deleted. 

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16 hours ago
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OwlhootsContributor I
asked in Controllers and Music services

down loading updates

when I try to down the updates it will not finish the download, 

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16 hours ago
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DerekaspinwallContributor I
asked in Controllers and Music services

update wifi settings

I had previously set up my Sonos system ( 3 zones) all was great!! 👍 I had weak signal at times and so I installed a signal booster around my property.  my phone  etc now automatically picks up the boosted system sonos continually picks up original router. How do I set my Sonos to forget original router and find booster.?thanks for assistance.   

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16 hours ago
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TheRamblinManEnthusiast II
asked in Controllers and Music services

S1 application does not show Apple Music playlist names. Everything is blank, but is otherwise there.

Like a lot of people I have not been happy with the new Sonos application. I decided to start downgrading my connect amps to the S1. Upon doing this, I use Apple Music and every tab works fine except playlist. When I go into playlist, they are all there, but all of them are missing their names. Everything is blank on the playlist tab except there are obviously separate playlist.   When I click on one the songs are there, but the name of the playlist is not at the top. The tracks are playing and I can see the name of the tracks. I am unable to to determine the name of the playlist out of many of them.   Is this a problem on my end or is what has become of Apple Music on the s1 application? Thank you. 

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K
17 hours ago
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