Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

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F.A.Q.

Music Services and Sonos

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Tutorial

The Sonos Apps - An Introduction

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Edward R
Edward R
started this topic

Sonos Controller Software Downloads

Trying to find where to download the Sonos Controller Software?  The Sonos software is available on our support page and you can find direct...
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5674 Topics

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TPNContributor I
posted in Controllers and Music services

SONOS vs Apple Watch

Having recently obtained an Apple Watch, I found it surprising that there was no official Sonos control application tailored for this device. Considering SONOS's emphasis on connectivity via Wi-Fi, the absence of such an app seemed unexpected. Personally, I prefer relying on official apps rather than third-party solutions. I eagerly await your feedback on this matter.

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Schlumpf
17 days ago
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CalEndarContributor I
posted in Controllers and Music services

How to set up 2 Sonos Amp in 1 Sonos account to play different music?

Hi everybody,I'm new to Sonos systems and I'm planning to buy 2 Sonos Amps for my store. I want each Amp to play different music (each area will play a different type of music) and control both via PC App (so that someone else can control it for me when I'm not there).How can I set up and control both as mentioned above? Please help, I really appreciate everyone's advice.

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106rallye
18 days ago
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Gc_in_chinaContributor I
asked in Controllers and Music services

Spotify FAMILY accounts conflict

I have a family account.  The primary family account is logged into the sonos.  Account 1.When any of the other family accounts (account 2) start to play music on their own device the sonos cuts out.Originally I thought it was because both family accounts were added to the sonos, but I've now ensured the sonos only has 1 and the other account is on a device. Surely it's possible to use sonos with a family account without everyone else with family accounts being blocked? 

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Corry P
20 days ago
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Steve251Avid Contributor III
asked in Controllers and Music services

Metadata info. How many channels etc

I am fairly new to multi channel music but enjoying my use of the Sonos Arc and Era 300.As I read other forums I note that some people state that their equipment can tell them how the music is being delivered. For instance 7.1.2, 5,1.0 etc There may be more info as well like modulation etc. It would be nice if I could see this info so I can learn more about what I am listening to Is there a way to obtain this info?I have looked around the Sonos app but not found anything TIA Steve

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Stanley_4
23 days ago
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Brbray5Contributor I
posted in Controllers and Music services

Feature Request - Dynamic island

Feature Request in regards to dynamic island.  Currently, for iOS users you must open the Sonos app directly in order to navigate any controls. Allowing access to dynamic will provide minutes saved to use the control settings. This can include skip to next track, go back a track, grouping of speakers, change playlist or services being used. There are often times I need to pause quickly and I have to go through the standalone Sonos app to turn off. Just a thought for us iOS users.

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controlav
23 days ago
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ls.jsContributor I
posted in Controllers and Music services

Setting Up Multiple Accounts from Spotify Family Plan on Sonos

I just upgraded to a Spotify Family Plan. 2 of those accounts are for kids. They each have an ipad with the sonos app installed that connects to a single Sonos network. In other words, the sonos app is installed on multiple home devices that access the same sonos account.I want to set up each family’s spotify account on their respective Sonos app. But when I login with my Spotify credentials, it only connects to my account.What am I missing? How do I set them up to access their spotify kids account on the sonos app?

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106rallye
27 days ago
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sjmoeContributor I
posted in Controllers and Music services

Music Library and playlist creation

I am importing my music library from an external hard drive. For some reason, it maxes out and I get a message to clear or delete playlists. I then realized that the system is creating an automatic imported playlist on SOME of my imported library - but not all. I think SONOS is reading the playlist tunes and double counting the songs and then it creates the limit of items i can add. One - why is this happening. I called and spoke to a SONOS rep and was given some crap about iTunes. This is not an iTunes issue. iTunes isn’t even loaded on my laptop and this is music i downloaded or burned over the years. two - can i create more than one library to see if this can be avoided? I have most of my music transferred but it caps out for what I believe is this imported playlist issue  

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Stanley_4
28 days ago
A
arslanelverAvid Contributor III
asked in Controllers and Music services

quality difference on Spotify app through sonos app VS spotify app on apple tv

Subject kinda sums it up. I have beam gen2 + sub mini and 2 era 100’s for surround. I am loving it. I was just curious if there is a quality difference playing spotify via my apple tv spotify app or changing from tv to music on my sonos app and listen spotify via sonos app? Thanks

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A
29 days ago
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ChrisMellorAvid Contributor I
posted in Controllers and Music services

Music server cannot be found

My Sonos system won't play music because it is "Unable to play 'song' - connot connect to //[server name] because the server cannot be found." I have just updated my BT Router - I am based in the UK. Any ideas?

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Dez S
1 month ago
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PaulCalfContributor I
posted in Controllers and Music services

I cannot add Rayo to my services

I’ve tried adding Rayo to my services on Sonos, to replace Planet Radio. I just get the message saying Check your network connection - if that’s ok try later (paraphrased). My network connection is fine and I can add other services.I have checked my location is Uk in my account. Also did the thing where you choose another country check for updates, change back, check for updates again, restarted, everything.

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P
1 month ago
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Nico33Contributor II
asked in Controllers and Music services

Multiroom

Hello, If all the speakers are connected in multiroom mode (TV & music), is it possible to play music on just one of them from time to time without disconnecting everything?When I watch TV, sound is played by the speakers, can I playl separately music on the one in the kitchen without disconnecting the multiform settings ? thanks for your help

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N
1 month ago
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Graham KellyContributor I
asked in Controllers and Music services

Sonos alarm - BBC sounds / My sounds / Subscribed - not expanding

BBC sounds is working fine on my Sonos. Before about a month ago, I could set my Sonos alarm to be a prog that I had subscribed to via BBC sounds / My sounds / Subscribed / select the subscribed set of shows / select the show. A month ago, the above stopped at the ‘Subscribed’ screen with no way to then ‘select the subscribed set of shows’.  This was on both my Samsung phone and the Windows PC app. Any idea why I cannot now select one of my subscribed programmes? Note this goes for all the options from the My Sounds page - the ‘subscribed’, ‘continue listening’ and ‘latest’.  None of them expand to show the selection of shows.  If I just go with selecting ‘subscribed’, the alam does not work and I get a standard Sonos chime in the morning.Help!  Please!!Many thanks.

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Sotiris C.
1 month ago
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DeanShawAvid Contributor II
asked in Controllers and Music services

Queue editing

Does anyone else find editing a song queue a bit painful?Pressing edit I would have would have thought you could tap on the negative symbol on the left and delete as many tracks as you want in one go. But, you can only delete them one at a time. Swiping left also deletes but again one at a time, and also after you have swiped or tapped edit the track reappears in the queue.

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D
1 month ago
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jamie72Trending Lyricist II
posted in Controllers and Music services

Idea for Sonos Radio: Album of the week

Sonos should introduce an “album of the week” to Sonos Radio - one album each week that’s available to stream front to back. The album can be of any genre and from any decade, it just has to be a classic.I’d personally love this feature as I love listening to albums but with music streaming today it can often be difficult to settle on what to listen. It would also be a great way to expand your listening to albums you’d otherwise have never listened to.Could be exclusive to Sonos Radio HD.

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Sotiris C.
1 month ago
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Sylver64Contributor I
asked in Controllers and Music services

multiroom compatibility

Hello, I own 2 Era 300 and want to complete with the Move 2 - ca you built a multi room via WiFi with the 3 of them ? 

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S
1 month ago
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GrezzerContributor I
posted in Controllers and Music services

Not able to use equipment because my phone is no longer supported

I use a perfectly serviceable Apple 5 phone and refuse to change it. Now I cannot configure my large collection of Sonos products because Sonos no longer support this devise.I get that is the case but come on Sonos why are you switching off functionality to old systems??I used to highly recommend Sonos but I’m not so inspired now. 

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buzz
1 month ago
Dleibowitz
DleibowitzContributor I
posted in Controllers and Music services

Music Services Song Shuffle

I won’t repeat what MANY have described in detail and (for years) regarding the Sonos app’s inability to shuffle >500 music service songs. My question is rather straightforward..what is Sonos doing to fix this long-standing issue? And why do Sonos support reps not understand this major software issue and are able to acknowledge it even without a fix? BTW and working in software myself, this feature gap seems something Sonos should prioritize. This is something one shouldn’t encounter with a premium brand. Frankly I’m a bit embarrassed having invested thousands of dollars outfitting my new home with 11 Sonos speakers. 

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jgatie
1 month ago
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S1holdoutContributor I
posted in Controllers and Music services

want to avoid updates

Long time Sonos user, Play 1’s, Play 5’s. Many years ago had issues, got them sorted out, stayed on S1 when S2 was released. Today when I opened the iOS app, got a “your system hasn’t been updated in 1 year, Sonos will not work until you update the app/system”. The system has been working fine largely because I haven’t installed any updates. Didn’t see anything in the forums, call Sonos Support & was “disconnected” when he was supposedly researching my question. How do I continue to use my Sonos system and the iOS app without being forced to install any updates ? Thanks 

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K
1 month ago
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craahaveContributor I
asked in Controllers and Music services

Yousee missing for several week

How come YouSee suddenly stopped working in the app and how come you suddenly change my home country in my profile from Denmark where all my speakers are bought, to Netherlands? 

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C
1 month ago
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loveydoveyContributor I
posted in Controllers and Music services

Playback Speed for Podcasts

I use PocketCast to listen to podcasts. On the PocketCast app I set playback speed to 2x. But when I connect it to Sonos it only plays back at regular speed. How can I make the Sonos play it back at a faster speed?

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Stanley_4
1 month ago
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Narrow SparrowContributor III
posted in Controllers and Music services

PLAYLIST PROBLEMS

I am using Sonos One on a Mac. I make playlists using using Spotify, not Apple. There are two symbols on the Sonos playlist page. One is obviously shuffle; I think the other is repeat. I do not want to do either of these things. I just spent over three hours making a 54-song playlist, and I want it played in order, NOT shuffled.I chose “play, even though it was grayed out (because there was no other choice) instead of the shuffle symbol above my playlist. But when the playlist went into the left-hand column to play, it automatically rearranged all 54 songs. This happens to ALL of my playlists; I have no control over it. But this one I wanted in order. Now it’s all jumbled up.

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N
1 month ago
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bjl57Contributor I
asked in Controllers and Music services

spotify

how do i set up sonos to play my favorites from Spotify?

1
T
1 month ago
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frenchtonyContributor I
posted in Controllers and Music services

sonos poor support for existing s1 customers.

What really pisses me off about this S1 S2 thing is that it is absolutely possible to make later technology work with the older technology. The new units have more memory and faster processors so can easily deal with the old requirement.I recently purchased a sonos roam, what a load of bollocks to set it up, you need to set up a new system and your old kit won't work. it is so easy for sonos to provide the old functionality on new tech they just want to squeeze their customers. 

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jgatie
1 month ago
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dval29Trending Lyricist I
posted in Controllers and Music services

Confused about groups

Ok - I am new to sonos and am quite confused by groups. My setup: I have a stereo pair in my kitchen, and then an Arc in my living room. I currently have two room choices when I want to play music: “Kitchen” and “TV Room.” I would like to have a third choice: both. I could name this “Downstairs” or “All speakers.” I would like it so that when I press this “room” they all play. I’m very confused why this isn’t an option. When I go to settings, groups is greyed out, and it says it’s not available to me because I have two rooms. But I’m confused becuase I would like a group that includes both rooms. I’ve read online that there should be an “everywhere” group but I cannot find that. When I pull up the groupings, there is no such button. This all seems very illogical to me and I am getting frustrated. Thanks. 

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D
1 month ago
L
lost0000Trending Lyricist I
posted in Controllers and Music services

Grouping two rooms to use from Spotify

Hi,I am new to the Sonos ecosystem and got my second speaker today. I have an era 300 in my living room and the move in my bedroom. I exclusively use the Spotify app to play music.  What I would like to do:When playing music, I would like to either play in one of the rooms or both at that same time.  The issue I'm facing:when I tried to group the speakers, the option was greyed out and says you need 3+ rooms to do so. I saw in some posts a reference to automatic "everywhere" group, but that is not visible in Spotify. There was a workaround posted on one thread where you can use the three dots option next to the speaker in Spotify and it redirects you to the Sonos app's grouping feature where you can create a group with two speaker. Unfortunately, when you do this, the original single speaker that was visible will be replaced in Spotify with the new group (this means I can no longer only select that speaker). Each time I need to play everywhere I can go through these steps, and undo it

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106rallye
1 month ago
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