Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

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F.A.Q.

Music Services and Sonos

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Tutorial

The Sonos Apps - An Introduction

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Edward R
Edward R
started this topic

Sonos Controller Software Downloads

Trying to find where to download the Sonos Controller Software?  The Sonos software is available on our support page and you can find direct...
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5666 Topics

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dayofthedaveContributor II
posted in Controllers and Music services

Feature Request: Custom volume curves

I have a lot of Sonos speakers throughout my house, and it would be nice to be able to use a single volume control for all speakers at once. This is not currently practical, because each speaker has its own relative volume profile that depends both on the speaker type and on other factors, such as room size and placement.It would be great to be able to spend some time creating snapshots of various volume settings, so that all the speakers have the same relative volume throughout the house, and then for the Sonos app to create volume curves from those snapshots. I think this could be done pretty easily with just three snapshots, one for low volume, another for medium volume, another for high volume. Then, the app would calculate volume curves for each speaker, at which point you should be able to control the volume for all speakers at once with a single slider/knob/etc, with the relative volume of each speaker remaining consistent at all times.I really can't imagine a scenario where peo

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Corry P
1 month ago
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dgcartContributor I
posted in Controllers and Music services

Sonos Controller S1 update still reboots Windows 10 without a prompt.

Why does Sonos keep closing this topic? We need a fix for this. Every time I update Sonos Controller 1 it restarts my Windows 10 PC without any warning. After it has done this, the update runs and every thing is fine. It is very irritating and without a prompt about a restart you could lose any unsaved work.

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K
1 month ago
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itsMelodybabyContributor I
asked in Controllers and Music services

Do Sonos Radio Channels have playlists of the days show

Do the various SONOS RADIO channels have corresponding playlist available to listeners

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Jamie A
1 month ago
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Kramer265Contributor I
asked in Controllers and Music services

youtube music podcasts - connection lost

Anytime I attempt to play a podcast through YouTube Music, I receive the error "Unable to play (podcast) - the connection to YouTube Music was lost." I've tried disconnecting and reconnecting the service but with no luck. I'm able to play music, just no podcasts... Anyone else experiencing this?  Thanks!

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Airgetlam
2 months ago
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mnajayContributor I
posted in Controllers and Music services

Sonos Five cannot be connected as PC speaker or phone output speaker

The Sonos Speaker does not support bluetooth because there are losses. however, there must be protocol and software(device drivers or middle ware) which should be able to connect the five as an output speaker from my PC or phone.I do not need to connect a external device to do the same.Buying such luxury speaker should come with atleast these features or atleast allow the community to develop such software.

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W
2 months ago
johnc61
johnc61Contributor II
posted in Controllers and Music services

Updates

I have been told that I can no longer update my system or add products to my existing system because my iPhone operating system is too old. The mesons as follows: The OS on this mobile device is no longer Supported. Which basically means I have to get a new phone if I want to receive sonos updates!!

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Bumper
2 months ago
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User508621Contributor I
posted in Controllers and Music services

S2 controller app dropping rooms

I have updated to S2 app and added a move speaker to the 3 Sonos 1s, 1 Sonos 3, play bar and sub . The S2 app keeps dropping the speakers and I can’t see them on app, they will then re appear only to be dropped again later, this is very annoying. I have a play 5 also which now operates on a S1 controller on the same WiFi network and this seems to be operating ok. Are there fixes planned to be made to the S2 controller app as it seems very unstable or should I revert all speakers back to S1 controller if that’s possible?  

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A
2 months ago
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ValdecirOliveiraContributor I
asked in Controllers and Music services

Access Control

Is there a chance of implementing a feature for access control on the Sonos Amp so that individuals can only access it with permission granted by you?

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Airgetlam
2 months ago
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TLW1958Contributor I
posted in Controllers and Music services

Talking Books mp3 files from a NAS

Hi i am new to the forum and have a question about listening to talking books. We both have the app on our phones logged in via one account and my wife listens to music and i want to mostly listen to talking books but music as well. The great majority of our content both music and books is stored on our NAS server in separate folders. In the App there is only one music library so books and music get mixed up when looking in Albums or artists etc. I know you can access the folders separately within the music library but then the search by folder/artists etc is not so good and you have more menus to get through.Does anybody have a solution for this? or would a development request to Sonos be the best way to go? Thanks

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2 months ago
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RankintarbayContributor I
asked in Controllers and Music services

separate volume control

I have a ray and an amp.  The amp is hard wired to outdoor speakers.   Can i set up the am p and ray to play the same music but with separate volume control

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R
2 months ago
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twarnContributor I
posted in Controllers and Music services

Streaming/Playing Lossless Music on Sonos

I couldn’t find new updates to this topic within about the last year so I am throwing this out there again for an update.  What music streaming services stream/play in lossless through Sonos?  If not answered in the first question, does Apple Music stream/play in lossless through Sonos?  Thank you.

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2 months ago
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kassey22000Enthusiast II
asked in Controllers and Music services

Anyone else experiencing severe APP LAG & slow loading/refresh with S2?

Ever since we took the plunge for S2 (including upgrading/purchasing 6 new Sonos unit for S2 compatibility) it’s been a real mess (system stability and WiFi issues)! The iOS version of the S2 app is very slow to load, lags almost always, and has a terrible screen refresh rate compared to ANY iOS app we have in the household.   Now 20-40 seconds might not seem like long for an iPhone/Pad app to load/refresh, but if you’re trying to get some quick control over the volume or switching songs this is a STUPID amount of time!  S1 was almost instant across all platforms and apps.  While I realize Apple can take some blame for issues with iOS apps, why is S2 slow on PC and Amazon Fire (Android) devices as well?  I’m guessing I’m not the only one, but Sonos sure seem slow to address this no matter how many times I’ve reported it to support. Anyone else think this degrades the Sonos experience beyond the obvious annoyances (especially compared to the hundred or so other apps we use with NO laggi

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controlav
2 months ago
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George_22Enthusiast I
asked in Controllers and Music services

Amazon Music Unlimited HD Drop Outs if starting from Sonos App

I have multiple Sonos amps all connected to router via ethernet (and 1gb fiber internet service), and all music services I use work more or less flawlessly except Amazon Prime Unlimited HD which drops out/pauses/stutters frequently IF I START AN AMAZON PLAYLIST FROM WITHIN THE SONOS APP.  However, Amazon music plays perfectly on Sonos IF AND ONLY IF I either start Amazon on Sonos via alexa oir by aircasting from the Amazon music app from my phone.  But if I try to play anything from Amazon Music Unlimited via the Sonos app, it will not work.  Any suggestions?

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Airgetlam
2 months ago
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Rob_95Enthusiast I
asked in Controllers and Music services

My Sonos Limits

The Sonos app indicated that I'm reaching the limit of albums I can add to "My Sonos".  Where did this limit come from,  what is it, and how can I save more albums?   It's not like I have many saved as it is - maybe 20 or so.

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R
2 months ago
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bosomContributor I
posted in Controllers and Music services

Need multiple Sonos accounts on 1 system

I’ve read a couple posts, and it appears you cannot use multiple Sonos accounts on 1 system. I would like to raise a feature request to enable this. It is ridiculous that the leader in connected speakers doesn’t handle multiple users properly. Each user should have their own Sonos account. This is a serious design flaw and it should be corrected. If there is a solution that enables multiple Sonos accounts and I haven’t found it, please let me know. If not, then please make this an enhancement request.

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2 months ago
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hubyrodContributor I
asked in Controllers and Music services

how can i listen to podcast on spotify? i can’t seem to find them on the app.

Spotify offers podcasts, but I can’t find any in Sonos apps (iPad and android). Am I missing something ?

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J
2 months ago
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RecluseBrewWorksContributor I
asked in Controllers and Music services

Allow Soundtrack Your Brand Scheduling or Improve Sonos Alarms

I pay for Soundtrack Your Brand and when I complained to them about how their Scheduling service doesn’t work with Sonos, and I have to use Sonos Alarms instead, I was told that they have problems with features on Sonos because Sonos doesn't support volume normalization for playlists. Sonos Alarms are not ideal, as they immediately cut off any song that is playing and then slowly start the new station listed per the alarm with the sound slowly moving to the designated volume. This is pretty jarring in the middle of service. The Alarms are made necessary because Sonos doesn't allow Soundtrack to play without using the Shuffle option, and when shuffling Soundtrack itself uses an algorithm for the shuffle so you end up hearing the same song multiple times, not matter how long the playlist is. It feels like all the features of Soundtrack are being limited because Sonos has its own commercial music competitor now, which is a real shame.

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Sotiris C.
2 months ago
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realthinman1Contributor I
asked in Controllers and Music services

Bring Back the Apple iPhone Volume Control

I miss the ability to control my sonos volume using my iPhones volume buttons.  Is the Sonos App dev team working on making this work again?  This was very useful.

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melvimbe
2 months ago
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Larryfp
posted in Controllers and Music services

Apple Music Lossless

Will lossless be avialable using Apple Music/S2 app on March 28th or just Dolby Atmos  Moderator note: We updated this article in October 2023 with new information below.Lossless music from Apple Music isn't currently supported on Sonos from the Sonos app or the Apple Music mobile app.Sonos currently supports streaming hi-res audio from Amazon Music Unlimited (which streams up to 24-bit, 192 kHz). In order to listen to hi-res audio from Amazon Music on Sonos (which Amazon calls “Ultra HD”), you’ll need to sign up for Amazon Music Unlimited. (Note: when streaming on Sonos, the maximum sample rate is 48 kHz.)You can stream spatial audio from Apple Music to Sonos speakers that support the format. Here are some more information regarding lossless and Atmos music:The Beginner’s Guide to Hi-Res Audio The Beginner’s Guide to Spatial Audio Listen to Dolby Atmos Music on Sonos

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2 months ago
User721105
User721105Contributor II
posted in Controllers and Music services

Deleting A song from a playlist.

I have recently moved to an samsung android device. On my apple device it was easy to delete songs in a playlist. How do you delete a song from a playlist on an android device?

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User721105
2 months ago
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davparkerContributor II
posted in Controllers and Music services

sonos controller installer failed to download. lost connection with server

“sonos controller installer failed to download. lost connection with server”I realize this has been an ongoing bug with the Sonos Controller S2 app for years, It started after the release of the S2 version. I’m just wondering if Sonos support will ever try to resolve the problem. The workaround continues to be to download the latest controller app, install it, then run the Update Now to push updates to the devices. This same problem occurs on any of the three PCs I run the controller from. 

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2 months ago
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AndrewepContributor I
posted in Controllers and Music services

Search by year in music library on S2 Desktop APP and Android

I want to search from my music library for all songs lets say from 1980s.I am sure you are all familiar with the below / attached screen shot.I am aiming to decide which album to play based on the year. So it would list something like 1988, 1989, 1990 etc.I would then like to be able to drill down on Year » Year date» Album Artist » Album or something similar to that just like you can currently drill down on Genre » Genre type » Album Artist » Album.Which would allow me to pick an artist/ album from the year I selected. Are there any options available other than restructuring my whole library structure to create sub folders based on year and then using the Folder drill down?If not, how can I direct this feature towards Sonos Dev team / Product Owner to consider for a future release?  

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Ken_Griffiths
2 months ago
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buff5799Contributor I
posted in Controllers and Music services

Exporting Sonos playlists

I am a little shocked that Sonos still hasn’t provided a way to export a playlist yet. I have invested a lot into the speaker system because of the quality however being restricted like this is discerning to say the least. I am not sure what the point is now in creating a Sono playlist ever and I’ll keep to only using Spotify or Apple musics playlist features. Sonos I would highly recommend you invest in this feature moving forward. 

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2 months ago
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Narrow SparrowContributor III
posted in Controllers and Music services

SHUFFLE ISSUES

I am using Sonos One on a Mac. I make playlists using using Spotify, not Apple. There are two symbols on the Sonos playlist page. One is obviously shuffle; I think the other is repeat. I do not want to do either of these things. I just spent over three hours making a 54-song playlist, and I want it played in order, NOT shuffled.I chose “play, even though it was grayed out (because there was no other choice) instead of the shuffle symbol above my playlist. But when the playlist went into the left-hand column to play, it automatically rearranged all 54 songs. This happens to ALL of my playlists; I have no control over it. But this one I wanted in order. Now it’s all jumbled up.

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Corry P
2 months ago
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Narrow SparrowContributor III
posted in Controllers and Music services

TURN OFF SHUFFLE

I am using Sonos One on a Mac. I make playlists using using Spotify, not Apple. There are two symbols on the Sonos playlist page. One is obviously shuffle; I think the other is repeat. I do not want to do either of these things. I just spent over three hours making a 54-song playlist, and I want it played in order, NOT shuffled.I chose “play, even though it was grayed out (because there was no other choice) instead of the shuffle symbol above my playlist. But when the playlist went into the left-hand column to play, it automatically rearranged all 54 songs. This happens to ALL of my playlists; I have no control over it. But this one I wanted in order. Now it’s all jumbled up.

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Corry P
2 months ago
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