Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

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F.A.Q.

Music Services and Sonos

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Tutorial

The Sonos Apps - An Introduction

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Edward R
Edward R
started this topic

Sonos Controller Software Downloads

Trying to find where to download the Sonos Controller Software?  The Sonos software is available on our support page and you can find direct...
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5778 Topics

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Janet BayfordContributor I
posted in Controllers and Music services

Latest update = dreadful mess

How dare you call this an update.  Don’t you people ever check anything before you roll it out.Most of my playlists have disappeared. Navigating is 100% more difficult.I want my old version back otherwise ALL my costly Sonos gear is going straight in the small electrical recycling bin at the local tip - because that’s pretty much all it is worth now.You treat customers with contempt.

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J
9 days ago
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castallaLocal Superstar
posted in Controllers and Music services

Sonos APP - first impressions

Despite my best efforts, the Sonos App has updated (WTF!). It's pretty awful.... Lots of missing or half-arsed features (eg. Playlists - you can only play from track 1 on to end - no way to reorder). It's sluggish with creaky sliding/Pop-up panels.   Aesthetically, it's gaudily awful with a mix of hard and overblown round edges. It's 'horrible. The sliding tiles induce a feeling of nausea after a while. Horizontal lists are edged with a strange mist-like effect - quite bizarre!Compared to other modern app interfaces, such as BLUOS, Roon, etc it has a long way to go. What a relief to return to the pure Material interface (a sort of modern Bauhaus of app design) of LMS. 

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9 days ago
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JohnG666Enthusiast II
asked in Controllers and Music services

What am I doing wrong - want to avoid auto updates

Please can someone tell me what I’m doing wrong because even though I believe I’ve turned off auto updates, both my iPad Pro and now one of my Android phones have been infected with this mess of a new version.I turned off auto updates in the app and also unchecked the option to allow auto update in the google playstore but this morning I now find that my main Android phone has this new version.I daren’t turn on the other phones in case they auto update and I’m left with a system that is totally unfit for purpose for my needs.

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R
9 days ago
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craig1974Contributor I
posted in Controllers and Music services

New app!

OMG!! What have you done Sonos. This new update is horrendous. Heads must roll and the old features reinstalled. The Sonos system is almost unusable. Awful.

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C
9 days ago
Toutatis
ToutatisContributor I
posted in Controllers and Music services

Latest Sonos iOS App doesn't recognise my 10yo speakers

Hardware approx 10 years old, running the S2 OS. The old app works absolutely fine but the “new Improved” app on either the iphone or iPad refuses to recognise any of them. Luckily my better half has not updated this awful app on her devices or she’d be marching straight to Sonos HQ. For now, having to control every speaker in the household via her device(s) or via a Windows laptop. Sonos should get the team that tested this application to issue a grovelling apology to everyone affected and sort this one out asap.

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Toutatis
9 days ago
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stationtostationContributor I
posted in Controllers and Music services

NEW APP: how many songs are allowed in a recalled playlist from say Amazon Music

Have a few playlists that have more than 100 songs. in the new app when I recall those it seems only 100 are displayed. is this an error?

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9 days ago
controlav
controlavMaestro
asked in Controllers and Music services

Where do I create Named Groups now?

The new app shows my named groups, but I don’t see any place to add or remove them? Plus as the Desktop apps have never supported them, that’s not a work-around either.

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controlav
9 days ago
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furacaoprProminent Collaborator I
posted in Controllers and Music services

The Sonos app is redesigned and better than ever

I can't believe I just received this email from Sonos 😱  

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G
9 days ago
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Rick MalloneeContributor I
asked in Controllers and Music services

Current Providers

Just a quick, probably stupid question. We do have a Sirius account associated with the cars. However, my question is, how do we get the various services provided on our system, is it all through Sonos and the internet or is it somehow related to our subscriptions?We just don’t want to be paying “double” for services. So far, other than the installation of our Sonos system, I don’t pay anything. So not sure how this all works. Rick

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9 days ago
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Ad_2Contributor I
asked in Controllers and Music services

Lost my Tunein channels!

Lost my radio stations and the app sucks like f* hell!how can I downgrade??

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L
9 days ago
webmink
webminkProminent Collaborator I
posted in Controllers and Music services

Desktop Apps Deprecated?

I just read an article at ZDNet which says that desktop apps are going away and there will only be the web app on desktops in future, with device config only possible in the mobile apps. That seems really bad news for local library support. The article seems so deferential to Sonos that I guess it is basically an op-ed.

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9 days ago
webmink
webminkProminent Collaborator I
asked in Controllers and Music services

Web app - Play a tracK?

My Bandcamp subscription to Peter Gabriel just dropped two more tracks onto the “Lunatics in the Big Room” bootleg he issued us. I can get the album up in the web player, but there is no way to play an individual track - all I can do is play the whole album and then skip the tracks I have already heard. What am I missing? The tracks look clickable, but clicking them does nothing, and the dot-menu is greyed out.  

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10 days ago
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bosomContributor I
posted in Controllers and Music services

Need multiple Sonos accounts on 1 system

I’ve read a couple posts, and it appears you cannot use multiple Sonos accounts on 1 system. I would like to raise a feature request to enable this. It is ridiculous that the leader in connected speakers doesn’t handle multiple users properly. Each user should have their own Sonos account. This is a serious design flaw and it should be corrected. If there is a solution that enables multiple Sonos accounts and I haven’t found it, please let me know. If not, then please make this an enhancement request.

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PloppyC
10 days ago
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Phildoyle55Contributor I
asked in Controllers and Music services

Replacing my NAS drive with Cloud storage

My Sonos system is now 10 years old and i purchased a NAS drive to store my music collection on and to use with my Sonos system. I am now having problems accessing my NAS drive using my laptop running windows 11 which i have resolved by changing the SMB settings but it creates potential security issues. Also my NAS drive will not last forever and this is an example of it becoming unsupported and obsolete. So i either need to buy a new NAS drive or move all my music and files over to Cloud storage subscription such as my Google drive or MS365. I have considered using Spotify but it is too much each month for the amont i would use it plus i have already purchased a lifetime of music and have it stored on my NAS drive. My questions are;Do Cloud storage subscriptions work well with Sonos or do you experience drop outs and failures? What new NAS drives would the community recommend? Does anybody use Plex media server as this was recommended by Sonos support?

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controlav
10 days ago
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Geordieshorts74Contributor I
asked in Controllers and Music services

Redesigned Sonos app and compatibility with voice-over screen reader in IOS

Hello has the forthcoming redesigned Sonos App (announced on 23rd April 2024) been tested for compatibility with the voice-over screen reader in IOS? I am totally blind and currently use sonos very successfully with the S2 app on both my Iphone and Ipad. can you confirm whether the app has been tested with voice-over and that it will continue to be accessible to voice-over users. I am slightly reluctant to update if the app ends up being less accessible to me. at present the current app works beautifully with the exception of a few minor quirks. Thanks for any info you can supply. Best wishes Angus

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10 days ago
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MikeB350UKContributor I
asked in Controllers and Music services

Android app 80.00.04 released May 8th

The new app seems to no longer have an associated widget for home screen. This is a significant drop in functionality that is now missing. Anyone else calling for return of the widget?  Not to mention loss of some content services that I previously enjoyed 

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10 days ago
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doko911Avid Contributor I
asked in Controllers and Music services

Using Sonos with Spotify

I am new to Spotify but not to Sonos. When setting up Spotify I selected a bunch of artists as artists I liked.  On the Spotify web player I can bring up a list of all of my favorite artists to play, review discography, etc. That is all under ‘Your Library’. On Sonos (both on the Sonos 2 app and the android app), I can’t find the list of artists anywhere, and under ‘Your Library” it says No Selections Are Available. How can I find the music? (For what it’s worth I can use voice controls on my Sonos Move to play through Spotify).

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D
10 days ago
Multiculti
MulticultiContributor I
asked in Controllers and Music services

Pending corrections on web app (05-08-24) to international services 80s80s (Real 80s Radio) & 90s90s Radio

The following services worked on previous Sonos app are not showing their multiple channel choices on web app. As of 05-08-24 international services 80s80s (Real 80s Radio) & 90s90s Radio are not showing the variety of sub-channels they each offer regularly, as they do on mobile app (at least previous to update).80s80sRadio (Real 80s Radio) https://play.sonos.com/en-us/browse/services/82183home page https://www.80s80s.de/90s90sRadio  https://play.sonos.com/en-us/browse/services/130823home page https://www.90s90s.de/I am aware that you are providing their home page for one to listen on computer or device via browser but that would defeat the point of using Sonos (for sound quality in comparison to device). Should we expect these to work on new web interface as it did (at least) on previous version for iOS, ipadOS, macOS?  Please indicate status update.PS both services by German provider have worked outside Germany e.g. in US and UK, through previous app (Sonos S2).  For reference:80

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Multiculti
10 days ago
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irbriscoeContributor II
asked in Controllers and Music services

Music Library

Why has Sonos withdrawn support for 3rd party (e.g. Brennan) Music Libraries and pushed us onto web based services. I have 400+ albums and and have no desire to use organisations lie Amazon or Spotify. I cannot be alone with this situation. 

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I
10 days ago
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Jim_33Contributor I
asked in Controllers and Music services

iPhone Volume Control

I know that this has been discussed on other threads, and I know that Sonos’ position is that the controller app does not support hardware volume control on iOS. And as a recent convert from Android to iPhone I was disappointed to find that I had to unlock my phone and go to the app every time I want to control the volume. However, on a recent trip to visit my brother, I was complaining about this, and he says, “it works fine for me.” Lo and behold, I tried it on my phone and was able to control the volume on his S1 system. When I contacted Sonos about this, there only answe was “we don’t support hardware controls on iOS.” Hmmmmm.

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J
10 days ago
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castallaLocal Superstar
posted in Controllers and Music services

Web app rubbish

 

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10 days ago
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irbriscoeContributor II
asked in Controllers and Music services

My music library

I cannot get to my music library using the new Sonos app (on iPhone)

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webmink
11 days ago
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BretonMaitreContributor I
asked in Controllers and Music services

New App: Is it really an official Sonos app?

I am trying to install the new app.  It won’t install correctly and requires several reboots of my iOS devices to open. Even then it has completely screwed up my home audio system. It constantly gives incorrect “cannot connect” messages.  It won’t recognize my Sonos products.  It won’t recognize my third-party music apps.  The search function is defective.  When I finally got some music to play, it defaults to blasting music from my back patio speakers only.  When I change to indoor speakers only, it plays different songs out of different speakers.  Then some of the speakers disconnect.  Then all of the speakers disconnect, and, at the same time, it reverts to blasting music out of the backyard speaker. Are we sure that this is an official Sonos app?  It feels like some sort of joke or maybe malware?

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11 days ago
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bogeyjContributor I
asked in Controllers and Music services

New app for IOS

Where is the sleep timer on the new app. I use it regularly.

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Jamie A
11 days ago
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Stax PerfectionAvid Contributor I
posted in Controllers and Music services

New GUI, Same Disfunctionality!

I haven’t even checked other posts and them likely seeing to the choir here, but I’m at least vaguely amused by the new Sonos app that is more difficult to navigate through and has the same exact issues as the previous app. Now they’re just harder or impossible to get to. I haven’t even checked other posts and them likely seeing to the choir here, but I’m at least vaguely amused by the new Sonos app that is more difficult to navigate through and has the same exact issues as the previous app. Now they’re just harder or impossible to get to. For example,well, this might be a new issue, the app continually tells me that it is playing in the living room, even when I select other rooms. Let me change. So, that’s cool.  Well, this might be a new issue, the app continually tells me that it is playing in the living room, even when I select other rooms. Let me change. So, that’s cool. Then, I can usually not be able to play my radio news station, because it will select another station. This tim

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11 days ago
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