Portable speakers

Get help with your Sonos Roam, and Sonos Move

  • 1,220 Topics
  • 6,838 Replies
ratty
ratty
solved this question

ROAM Compatible with 1st Generation Sonos

If you mean can Roam join an S1 system then the answer’s no. Roam requires S2.  
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Ken_Griffiths
Ken_Griffiths
solved this question

Sonos Move 2 compatibility with video projector

If you want to use Bluetooth, as mentioned in your post, you would need to attach a Bluetooth TX to the Optical-out port and pair that with...
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melvimbe
melvimbe
solved this question

hotel stay with a Move

Sonos products will not work on wifi networks that require a separate user name/password authentication or block peer to peer networking, am...
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1220 Topics

O
owlexContributor I
asked in Portable speakers

Unable to get Move 2 to sync with other speakers. Any suggestions?

I can get source of audio to play on the Move 2.I can get source of audio to play on any of the other speakers in the network (and with each other).I can not get the source on the Move 2 to play/sync with the other speakers or vice versa. Been through support for hours, returned the first Move 2 and new Move 2 is doing the same thing. Have rebooted system, reconnected network, etc. Other things that may clarify:I have two Sonos systems/networks -- one for home, one for work. This is my home system.I have Play 3, Sonos One/SL, Sonos Beam, Sonos Sub, Sonos Symfonisk all on this system.

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O
1 month ago
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jimbob123Avid Contributor I
asked in Portable speakers

Roam, and moving between access points

Hi allWell, this surprised me. I was working in the garden today with my Roam, and I have two Ubiquti Unifi access points in the garden. Music at the top of the garden was great; music at the bottom of the garden was great too. But walking between top and bottom, and therefore transitioning between the two APs, resulted in about 12 seconds with no music.I have excellent coverage across the whole garden, and I was able to run a continuous “ping” from my phone when I was investigating, so it’s not a coverage issue.I must admit, I was very surprised. Of all the gadgets and toys that we have in the house, I’ve never had a single one that couldn’t cope with changing AP. Until now.Am I alone?Thanks Jim

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Schlumpf
1 month ago
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JAGPowderhoundContributor I
asked in Portable speakers

Move won't connect to new wifi and won't allow reset

Recently got a new home wifi (T-Mobile home) and I’ve gotten all of my Sonos speakers to work with it.  All except my Move.  It won’t find the new network and the app (iPhone and MacBook) can “see” it but they believe it’s “powered off” even while the Move is on and sitting on the charging ring.  I can’t get it to turn to reset mode and can’t even get my system to delete it so that I can re-add it.  Thanks for any help! 

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Corry P
1 month ago
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cooperd5908Trending Lyricist I
asked in Portable speakers

ROAM

I am SO frustrated with this thing.   But I now think it’s an APP issue.  I have an original ROAM with a charging base.  I use it mainly out on our deck and grouped with speakers in the same area, ie: kitchen and family room.  Lately every time I use it then place it on the charger for the night the next time I go to use the Roam, it isnt in the app.  I have to do the main reset (12 Sec) then the roam will start playing whatever music the “group” that its not a part of is playing,  App says that its there, but powered off or asleep,  No amount of button pushing on Roam changes the app status but the music plays and volume is controllable from Roam.  All the SONOS products are great,,,,, this thing has been a head ache from day one!!!!  About to just relegate to a very expensive BT speaker.  Any one have a fix?   Again,, this time I think the issue is the app. 

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Airgetlam
1 month ago
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MEP1961Contributor I
asked in Portable speakers

Turn Move Off

When I open the app, my Move speakers turn on (light on top of the unit comes on). How do I turn the speakers off with the app? 

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bockersjv
1 month ago
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RolandMTrending Lyricist I
asked in Portable speakers

Sonos Roam won't switch on

Hi, my Roam is one-year old, I cannot switch it on anymore. It’s supposed to be charged, when I charge it, the orange LED is on for 5 seconds, but nothing happens when I press the button on the back to switch it on (no sound, no white LED on the front). Any idea what’s happening?

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R
1 month ago
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Steve MichaelsonContributor I
asked in Portable speakers

solar panel charging ?

Has anyone found a solar panel that will successfully charge a Roam? 

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1 month ago
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FlatspinContributor I
asked in Portable speakers

Move 2. Low bass at high volume

I’m having an issue with low bass above 50% volume. Sounds great until the 50% mark, then the bass progressively gets lower as the volume goes up to 100%. By full volume there is basically no bass.Is this just a trait with this speaker or do I have an issue?Thank you.

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Corry P
1 month ago
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palcoukContributor II
asked in Portable speakers

Roam SL sound off/on

Sound goes on & off this started happening prior to an update of about a week ago. Nothing has changed with location of the Beam & SL Roam

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P
1 month ago
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PepetruenoContributor I
asked in Portable speakers

Sonos alexa

I have two ones sl stereo paired + sub mini and two roams sl stereo paired. All playing in my living room for music listening. I still have three amazon echo arround to call for music playing through sonos exclusively. Since I want to add two more stereo paired roams sl in the same area, would it be convenient to get roams with mic and remove all amazon echos? Will sonos be as good for listening to commands as amazon? 

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P
1 month ago
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SVE9Contributor I
asked in Portable speakers

Installation Sonos Move 2

Where on Sonos 2 do I press the button when the app says ”Make sure the light on your Move 2 is flashing white and green, then press the buttons on it to continue.”

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Sotiris C.
1 month ago
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VictoriaJZContributor I
asked in Portable speakers

Getting my Sonos Roam to work reliably

I have a Sonos Roam.  I use it as a speaker for my iPhone15 and both are relatively close together and to me.  Sometimes there’s no problem.  There’s a blue/white light next to the Sonos name and I can connect thru Bluetooth and play my music without an issue.  But then I try to do it again and there’s a little red light on the opposite front area and it won’t connect - very irritating.  For instance earlier today I played music thru the Sonos just fine = then tonight, tried to reconnect and play again, - no more white/blue light, the red light was there, plenty of power/battery and it is listed in my Bluetooth settings but isn’t found.  I try to go thru the connections to the ‘system’ which doesn’t work.  Then just now it’s on and receiving the music and all is fine.  I just want to have it be a reliable speaker.

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buzz
1 month ago
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brucemacEnthusiast II
asked in Portable speakers

Move/Move 2 Stereo Pair - will this work?

I understand you cannot use a stereo pair of Sonos Move/Move 2’s as surrounds, but can you use them as a stereo pair and group them to other Sonos devices? Specifically, I have a patio TV and am running the headphone out on the patio TV to my AVR and Port setup inside. This has allowed me to group my existing Move to the Port and use it outside for the TV. I have been able to almost all but eliminate the delay--it’s good enough. It would be nice to have two for stereo/better sound in this use case. I seem to recall wanting to do this when I first bought the Move at introduction, but something I read had me reconsider. Just can’t recall.  Will this work, or am I missing something?

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1 month ago
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ant99Contributor I
asked in Portable speakers

Cant connect to new Wifi My Sonos Move

Hello, I changed my WIFI setting, and now I m not able to register Sonos Move in Wifi. While using the Sonos APP, I pass the stage of Audio-Pin, then  Sonos Move’s  Led, goes blinking White and Green, and is asked to press the infinite Button.But that press is never recognized by the App, and the led keeps blinking white and green. Is my infinite button not working? what can I do? br

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Corry P
1 month ago
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Unka JohnnyContributor I
asked in Portable speakers

Compatibility between Move and Move 2 charging rings

I am thinking of buying a pair of Move 2. I know that the charging ring has been updated. Is there any compatibility between the two rings?

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U
1 month ago
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NeilMcCallumContributor I
asked in Portable speakers

amazon music wont play on my sonos move

I’ve updated appI’ve disconnected and reconnected Amazon musicwhatever I do I get the same message ‘sorry I’m having trouble playing the music’I’m going round the bend, please help 

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Corry P
1 month ago
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CDWContributor I
asked in Portable speakers

Move 2 line-in connected to phone

HelloI've just bought the Move 2. Its fully set up amd working but I had planned to use this whilst travelling in locations I will not have any WiFi or mobile reception. I find Bluetooth connection unstable so wanted to connect my phone via line-in so the Move 2 plays my downloaded Spotify playlists.Is this possible? I've tested the set up by switching off my WiFi/mobile data and playing a downloaded playlist bit the audio only comes out my phone, not the sonos speaker. Any suggestions?

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Schlumpf
1 month ago
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RadekWContributor I
asked in Portable speakers

Alexa stopped playing music on Sonos Move 2

Hi Everyone,I just bought Sonos Move 2 and set it up yesterday. Everything worked fine. I set up Alexa and made it use Spotify for playing music.I came from work today, said Alexa play music and it didn’t work. Alexa is answering that it starts playing this or that but there is no music. I tried to remove Spotify from Alexa, Alexa from Sonos app but nothing worked. I can play music via Spotify or Sonos apps on my phone. I tried to add Apple Music to Alexa but it’s the same. It says “Playing X on Apple Music” and nothing happens.Any tips how I can fix it?

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A
1 month ago
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Martos79Contributor I
posted in Portable speakers

conecta dos sonos move al mismo tiempo

Tengo dos sonos move y las quiero contestar al mismo tiepo Moderator Edit - Google Translate:I have two sonos moves and I want to answer them at the same time

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Jamie A
1 month ago
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BrightonCContributor I
asked in Portable speakers

sonos move

Sonos Move is set up with other (wired) Sonos speakers and soundbars in an Alexa group called “downstairs”, controlled by an Echo Dot with a clock.  System used to work flawlessly but lately when I ask Alexa to play music, the Move does not play. It will only play if I ask Alexa to play SiriusXM. If I ask her to play any other music (Amazon, Apple, etc) all the speakers play, EXCEPT for the Move. I’ve performed all the suggestions such as disabling/enabling the sinus skill, logging in/out of both the Sonos and Alexa apps,etc etc. I don’t know what to try next?  And I don’t understand what changed to make it not work anymore. Help?

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AjTrek1
1 month ago
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TitaniumbirdTrending Lyricist I
posted in Portable speakers

Sonos Roam = Brick

Update on my 1.5 year old Roam that has been determined dead, I've been on several chats with Support, though I've used my Roam maybe 5 times in the 1.5 years, it’s a brick out of warranty, the best they’ll do is a 30% off coupon toward a replacement. Not good enough Sonos, I’ve been a customer since 2008 and things are slipping with the newer devices, by all the accounts posting similar experiences with the Roam, I think it’s a lemon.After talking it over with my wife, we’re not thrilled with the trend, issues with the system as far as connectivity etc, things seem to be on the decline. We won’t be using this coupon offer for another new component, I think we’re done.

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1 month ago
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simon512Contributor I
asked in Portable speakers

sonos roam won't turn on or charge

Hello,My sonos roam won't turn on or charge since yesterday, it was working perfectly paired with my sonos one, it stopped working so i try to charge it and nothing happen since, i used every usb C cord i have ?Holding the power button for 5, 10, 12, 30 seconds won’t do nothing, the orange LED is not working too.Don’t know what to do ????Merry christmas, i’m afraid that only half of my family will listen to my christmas playlist.Best,  Simon

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T
1 month ago
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BartbartContributor I
posted in Portable speakers

Aux In for Sonos Roam

Can Sonos Roam have wired audio in? I assume it can, via its USB-C port and a 3.5 audio jack to USB-C adapter. The same way as smartphones, essentially.It should just be some software business. Comments?

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U
1 month ago
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kam.ratajczakContributor I
asked in Portable speakers

Move keeps disconnecting

Hello everybody out there,My Sonos Move keeps disconnecting from the group and disappearing from my system after some time of not being used. I must restart it to find it available in the app and connect it again. It is wi-fi connected and always on the charger.I am sure some of you may have experienced the same, but I could not find anything that could solve my individual case from the solutions I have read. Looking forward to hearing your ideas. Thanks!

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Airgetlam
1 month ago
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VickersContributor I
asked in Portable speakers

bluetooth connection

My Sonos roam will not connect to Bluetooth. We have tried my phone and my friends. The roam does have battery and I even plugged in too just to be sure. Why won’t it connect? 

1
Mr. T
1 month ago
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