Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

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Music Services and Sonos

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Tutorial

The Sonos Apps - An Introduction

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Edward R
Edward R
started this topic

Sonos Controller Software Downloads

Trying to find where to download the Sonos Controller Software?  The Sonos software is available on our support page and you can find direct...
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5691 Topics

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AudiosymbolAvid Contributor I
posted in Controllers and Music services

How much does Trueplay clarity improve over time ?

Have used trueplay in a number of settings at home  which involves  stereo pairing of the era 300 with a sub mini … Initial impressions post trueplay at the various locations appear attenuation of the high frequencies ..a quick A/B  with and without Trueplay confirms this in my case  … However does Trueplay improve over time and if so what sort of timeframe ? 

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5 months ago
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bamber2001Contributor I
asked in Controllers and Music services

New, May 2024 Sonos S2 app network access

I’ve just upgraded to the new, May 2024 Sonos S2 app.  It wants local network access (photo).  It already has this.I’ve toggled Sonos’ local network access on and off in iPadOS settings.  No luck.  The app just keeps asking for access.  I’m now unable to use my Sonos system from the device I use most.Does anybody else have this problem, and is there a solution other than to wait for Sonos to fix it?Peter  

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12 minutes ago
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DrMarcusBrowContributor I
asked in Controllers and Music services

Sleep timer in new app?

Is there still a sleep timer? If so, where?thanks

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44 minutes ago
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DoylesAvid Contributor I
asked in Controllers and Music services

new app

The new App appears not to have been thought through! Where is the timer and search for products not showing in the App. Awful. 

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45 minutes ago
Keith N
Keith NSonos Staff
posted in Controllers and Music services

New Sonos App and Accessibility

At Sonos, we take accessibility seriously and aim to build listening experiences that everyone can enjoy. The redesigned Sonos app was built from the ground up to support both modern and future Sonos experiences, and as part of that, we’ll be implementing ongoing improvements and enhancements over time. On May 7, the app will have basic support for screen readers, allowing you to swipe through and read through all items on the screen. Following launch, ongoing improvements to the accessibility of the updated mobile app will remain a top priority. A software release available May 21 will improve screen readers so you can select items on screen in any order. Further improvement will be added to the experience regularly until we reach parity with the S2 app by late June.  In the meantime, the Sonos Windows and Mac applications will continue to operate as normal until our new web app has met our accessibility standards. Thank you for your patience as we continuously improve the accessibili

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Bumper
1 hour ago
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afroduckContributor I
posted in Controllers and Music services

Roll back this release to S2

Please bin the new app and let me have s2 back. I mostly listen a premium radio station and now I am unable too, aswell as numerous other issues.

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2 hours ago
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Ad_2Contributor I
asked in Controllers and Music services

Lost my Tunein channels!

Lost my radio stations and the app sucks like f* hell!how can I downgrade??

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2 hours ago
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stein067Contributor II
posted in Controllers and Music services

Open letter to Sonos about business effect of its new app

I understand that sometimes a company pins hope on a software upgrade driving new sales.  I understand that you thought that a new version of your app might do the same for you.  However, a couple of problems with that theory for Sonos:1) A horrible new app will lead to horrible customer sentiment, word of mouth, PR, etc., etc.2) You are a hardware company and if your software front-end is horrible then it does not matter how good your hardware is.  The bad software will reflect badly on the hardware.With your new app, you took a mediocre app and made it horrendous.  It is a huge step backwards!  The new app makes competitors products look so much better now.  You are taking your existing customers who have been promoters of your products and are turning them into product detractors.  This cannot be anything but a hindrance to future growth.  I, for one, will think twice before ever even considering buying anything from Sonos again.What a total backfire!You need to rectify this situati

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3 hours ago
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Erland SommarskogAvid Contributor I
asked in Controllers and Music services

Adding add removing things to the start page

Just installed the app on my Android tablet. It’s a little boring with its grey-scale colouring, but overall it does not seem too bad. I get the feeling that it is easier to move between rooms and move music between rooms, something I do quite a bit.I find that I can edit the start page, and I am told that I can rearrange and remove things. I was able how to figure out to rearrange the items, but how do I remove a bar? (At the very least, I want to drop “Most recently listened to” which I have zero interest in.)When moving around in the Music Library, I found the option “put on start page” in “Imported playlists”. That would fit me, but I selected that option, I got a new list at the bottom to do the same thing, but whatever, it never happened.Slightly silly: I my list of Sonos Favourites the seven items are broken up into two lines, 4+3 - despite the tablet having space for all seven in one line. Note: My references to the functions in the controller may be inexact, since I have trans

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3 hours ago
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doko911Avid Contributor I
asked in Controllers and Music services

Using Sonos with Spotify

I am new to Spotify but not to Sonos. When setting up Spotify I selected a bunch of artists as artists I liked.  On the Spotify web player I can bring up a list of all of my favorite artists to play, review discography, etc. That is all under ‘Your Library’. On Sonos (both on the Sonos 2 app and the android app), I can’t find the list of artists anywhere, and under ‘Your Library” it says No Selections Are Available. How can I find the music? (For what it’s worth I can use voice controls on my Sonos Move to play through Spotify).

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3 hours ago
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David WarrenContributor I
asked in Controllers and Music services

unable to add songs in Apple Music to queue with new sonos app

I just updated to the new Sonos app which looks great. I use Apple Music and there’s no way to select an individual song and add it to a queue. The “play next” and “add to end of queue” options are gone. The only option is “replace queue”.  This is a big bug as I use and revise my queue all the time. Will this be addressed in future updates?

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4 hours ago
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Rob.nlContributor I
posted in Controllers and Music services

New Sonos v80 app is so annoying

I just downloaded the new v80 Sonos S2 app and first impression is not too good. Hope they change this soon. This is what is foundThe app gives an error when trying to play a radiostation on MyTuner Radio service in the Recently played section.  Some contact card are so big that when you want to swipe down to close it, I open the Homescreen/Lockscreen of my iPhone. When I want to play a radio station from the Favorites section an additional unnecessary card is opened with only a Play button. Why not start playing without opening this screen? The favorites are now mixed. So Spotify and RadioStation favorites are in one list. That is annoying.  The list of favorites is not sorted in any way neither can they be ordered according to my favorites.  The room for the name of the system on top of the Home Screen is very limited and so, it is always abbreviated with dots.  What is your annoyance?

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4 hours ago
Multiculti
MulticultiContributor I
asked in Controllers and Music services

Pending corrections on web app (05-08-24) to international services 80s80s (Real 80s Radio) & 90s90s Radio

The following services worked on previous Sonos app are not showing their multiple channel choices on web app. As of 05-08-24 international services 80s80s (Real 80s Radio) & 90s90s Radio are not showing the variety of sub-channels they each offer regularly, as they do on mobile app (at least previous to update).80s80sRadio (Real 80s Radio) https://play.sonos.com/en-us/browse/services/82183home page https://www.80s80s.de/90s90sRadio  https://play.sonos.com/en-us/browse/services/130823home page https://www.90s90s.de/I am aware that you are providing their home page for one to listen on computer or device via browser but that would defeat the point of using Sonos (for sound quality in comparison to device). Should we expect these to work on new web interface as it did (at least) on previous version for iOS, ipadOS, macOS?  Please indicate status update.PS both services by German provider have worked outside Germany e.g. in US and UK, through previous app (Sonos S2).  For reference:80

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Multiculti
4 hours ago
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irbriscoeContributor II
asked in Controllers and Music services

Music Library

Why has Sonos withdrawn support for 3rd party (e.g. Brennan) Music Libraries and pushed us onto web based services. I have 400+ albums and and have no desire to use organisations lie Amazon or Spotify. I cannot be alone with this situation. 

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4 hours ago
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Joe DaxContributor I
asked in Controllers and Music services

new app

I just installed the new app and at first sight it‘s totally crap :(First thing I want/need to do is set a new alarm clock for tomorrow morning… hard to find the function at all. Easy access is something different… setting new times is not possible - function will be available with future updates… honestly????please tell me this is not what you really release! Give me back the old app! Now!!!

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press250
4 hours ago
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Jim_33Contributor I
asked in Controllers and Music services

iPhone Volume Control

I know that this has been discussed on other threads, and I know that Sonos’ position is that the controller app does not support hardware volume control on iOS. And as a recent convert from Android to iPhone I was disappointed to find that I had to unlock my phone and go to the app every time I want to control the volume. However, on a recent trip to visit my brother, I was complaining about this, and he says, “it works fine for me.” Lo and behold, I tried it on my phone and was able to control the volume on his S1 system. When I contacted Sonos about this, there only answe was “we don’t support hardware controls on iOS.” Hmmmmm.

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4 hours ago
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castallaLocal Superstar
posted in Controllers and Music services

Web app rubbish

 

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5 hours ago
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MikeB350UKContributor I
asked in Controllers and Music services

Android app 80.00.04 released May 8th

The new app seems to no longer have an associated widget for home screen. This is a significant drop in functionality that is now missing. Anyone else calling for return of the widget?  Not to mention loss of some content services that I previously enjoyed 

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5 hours ago
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BGoverdeContributor I
asked in Controllers and Music services

New App is terrible

Hi,Is there a way to downgrade this poorly thought out new app to the previous version.The new app is not user friendly and does not appear to have a “shuffle” option for my music. I have a NAS with over 12,000 songs and now it appears the sonos app will not provide the ability to shuffle the songs. Either I have to downgrade the app to the previous version or I will have to find another method to play my in house library on the sonos setup.This supposed update is quite obviously inferior to the old one. Certainly won’t purchase anything else from sonos unless this gets rectified. Butch

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5 hours ago
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irbriscoeContributor II
asked in Controllers and Music services

My music library

I cannot get to my music library using the new Sonos app (on iPhone)

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webmink
6 hours ago
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BretonMaitreContributor I
asked in Controllers and Music services

New App: Is it really an official Sonos app?

I am trying to install the new app.  It won’t install correctly and requires several reboots of my iOS devices to open. Even then it has completely screwed up my home audio system. It constantly gives incorrect “cannot connect” messages.  It won’t recognize my Sonos products.  It won’t recognize my third-party music apps.  The search function is defective.  When I finally got some music to play, it defaults to blasting music from my back patio speakers only.  When I change to indoor speakers only, it plays different songs out of different speakers.  Then some of the speakers disconnect.  Then all of the speakers disconnect, and, at the same time, it reverts to blasting music out of the backyard speaker. Are we sure that this is an official Sonos app?  It feels like some sort of joke or maybe malware?

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6 hours ago
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ProggieContributor I
asked in Controllers and Music services

last.fm

The new app removed the last.fm service so we can no longer scrobble music. Thanks for not giving us the heads up before upgrading. So upset!

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6 hours ago
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snoridgecfContributor I
asked in Controllers and Music services

Post app update music services don’t work

This update is missing a lot of features that were previously available. We use this in our gym to manage our Sonos system. After the update FitRadio no longer works as none of the genres, playlists or favorite artists/DJ’s are visible. Even after removing and reauthorizing the service. So a paid for service is worthless currently. Pandora is limited in functionality after the update as well. Not sure the purpose of this update but Sonos should provide an opportunity to roll back or fix asap. 

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7 hours ago
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bogeyjContributor I
asked in Controllers and Music services

New app for IOS

Where is the sleep timer on the new app. I use it regularly.

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Jamie A
7 hours ago
webmink
webminkCollaborator II
asked in Controllers and Music services

Web app - Play a tracK?

My Bandcamp subscription to Peter Gabriel just dropped two more tracks onto the “Lunatics in the Big Room” bootleg he issued us. I can get the album up in the web player, but there is no way to play an individual track - all I can do is play the whole album and then skip the tracks I have already heard. What am I missing? The tracks look clickable, but clicking them does nothing, and the dot-menu is greyed out.  

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webmink
8 hours ago
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