Talk Sonos Products

What Sonos product is best for you? How do you expand your Sonos system? Have a Sonos tip or trick to share? Show off your setup and your products here.

21301 Topics

Gwenddoleu
GwenddoleuTrending Lyricist I
asked in Controllers and Music services

New Sonos App

In the new 2024 Sonos App :Where are the alarms settings? Where is the Last.fm service?Where is the Android widget?This is a real nightmare. I hope Sonos will fix all that asap because what they did releasing this not finished app is scandalous.

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Majo133
Majo133Enthusiast I
posted in Controllers and Music services

PSA: DO NOT UPDATE TO THE NEW APP YET (list of issues included)

Please if u have some issues u don’t see in my post, add them with bulletins, so there is a comperehensive lists for other users or the SONOS itself. Device: iPhone 14 Pro Max - iOS 17.4.11.) If u’re trying to TruePlay ERA’s 300 in the NEW APP (80.00.04), and microphones are disabled on the ERA’s themselves, then the TruePlay process fails.This is due to disabled microphones. If i tried it in the OLD APP (16.1), there was a step/prompt that warned me exactly about the microphones e.g. that they need to be enabled, so the TruePlay could run successfully. This prompt is missing in the NEW APP (80.00.04). So if u’re having TruePlay issues, try to enable microphones.2.) If u’re having issues with TruePlay not starting after tapping/hitting “Continue” button in the NEW APP (80.00.04), reboot your phone and it should work.3.) If u’re experiencing some other issues in the NEW APP (80.00.04), they might be mitigated by going to “Account” / “App Preferences” / “Reset App” which will logout you

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6 minutes ago
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mediaplaysContributor I
asked in Advanced setups

Looks like we may lose our networked libraries with next big update? NAS drive?

I could be wrong on this but maybe someone on this list can answer it. You will need to know some basic info on my SONOS system so I posted below..I mostly use my personal music library that is located on a solid state drive via my ethernet wifi connected network. I have a Apple Ethernet-wi-fi router that has an USB input on it. My SS drive with over 39,000 tracks on it (also my Apple itunes AKA Music drive) is connected to that same router. My SONOS components grab my music from that SS drive. With this upcoming software update it sounds like I (anyone with a similar hook up) will lose access to their connected drives??? I will lose of all my own paid for music on that drive. So one questions since I’m not quite a computer nut is… Is the way I have my SS drive connected to the router via USB considered a NAS drive?? Will I lose access to that drive if I do the update? 

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Ken_Griffiths
25 minutes ago
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Phildoyle55Contributor I
asked in Controllers and Music services

Replacing my NAS drive with Cloud storage

My Sonos system is now 10 years old and i purchased a NAS drive to store my music collection on and to use with my Sonos system. I am now having problems accessing my NAS drive using my laptop running windows 11 which i have resolved by changing the SMB settings but it creates potential security issues. Also my NAS drive will not last forever and this is an example of it becoming unsupported and obsolete. So i either need to buy a new NAS drive or move all my music and files over to Cloud storage subscription such as my Google drive or MS365. I have considered using Spotify but it is too much each month for the amont i would use it plus i have already purchased a lifetime of music and have it stored on my NAS drive. My questions are;Do Cloud storage subscriptions work well with Sonos or do you experience drop outs and failures? What new NAS drives would the community recommend? Does anybody use Plex media server as this was recommended by Sonos support?

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46 minutes ago
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BGoverdeContributor I
asked in Controllers and Music services

New App is terrible

Hi,Is there a way to downgrade this poorly thought out new app to the previous version.The new app is not user friendly and does not appear to have a “shuffle” option for my music. I have a NAS with over 12,000 songs and now it appears the sonos app will not provide the ability to shuffle the songs. Either I have to downgrade the app to the previous version or I will have to find another method to play my in house library on the sonos setup.This supposed update is quite obviously inferior to the old one. Certainly won’t purchase anything else from sonos unless this gets rectified. Butch

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48 minutes ago
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Sunseeker PeteContributor I
asked in Advanced setups

How do i add my Nas to music library on new app

Hi I have just updated to the new app. I have a Nas drive on my network i want to add to my sonos system. I cannot find a menu to allow me to add the details of the NAS drive to add the music library. Help

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bockersjv
2 hours ago
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snoridgecfContributor I
asked in Controllers and Music services

Post app update music services don’t work

This update is missing a lot of features that were previously available. We use this in our gym to manage our Sonos system. After the update FitRadio no longer works as none of the genres, playlists or favorite artists/DJ’s are visible. Even after removing and reauthorizing the service. So a paid for service is worthless currently. Pandora is limited in functionality after the update as well. Not sure the purpose of this update but Sonos should provide an opportunity to roll back or fix asap. 

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2 hours ago
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kung-fu-kurtContributor I
asked in Home theater

What causes this problem?

So I’ve had this very odd problem for a while now where I can’t get DTS-HD 5.1 to work on my beam gen 2. I’m aware that sonos products doesn't support DTS-HD or DTS-X, but as I understand it when playing a blu-ray with dts-hd 5.1 for example the speaker should output it as PCM 5.1. Here’s the thing tho, I have discs supporting everything from mono dts-hd to dts-x and and they all work perfectly except for 5.1 specifically.If I’m lucky I’ll get functioning sound with the occasional clipping, but most of the time there’s just no sound at all. Again, DTS-HD 5.1 is the only file that doesn't work.For reference I’m playing the discs on a Sony x800m2 and passing the audio through an LG CX to the Beam gen2.Good day

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3 hours ago
webmink
webminkCollaborator II
posted in Controllers and Music services

Desktop Apps Deprecated?

I just read an article at ZDNet which says that desktop apps are going away and there will only be the web app on desktops in future, with device config only possible in the mobile apps. That seems really bad news for local library support. The article seems so deferential to Sonos that I guess it is basically an op-ed.

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webmink
3 hours ago
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bamber2001Contributor I
asked in Controllers and Music services

New, May 2024 Sonos S2 app network access

I’ve just upgraded to the new, May 2024 Sonos S2 app.  It wants local network access (photo).  It already has this.I’ve toggled Sonos’ local network access on and off in iPadOS settings.  No luck.  The app just keeps asking for access.  I’m now unable to use my Sonos system from the device I use most.Does anybody else have this problem, and is there a solution other than to wait for Sonos to fix it?Peter  

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3 hours ago
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Rob.nlContributor I
posted in Controllers and Music services

New Sonos v80 app is so annoying

I just downloaded the new v80 Sonos S2 app and first impression is not too good. Hope they change this soon. This is what is foundThe app gives an error when trying to play a radiostation on MyTuner Radio service in the Recently played section.  Some contact card are so big that when you want to swipe down to close it, I open the Homescreen/Lockscreen of my iPhone. When I want to play a radio station from the Favorites section an additional unnecessary card is opened with only a Play button. Why not start playing without opening this screen? The favorites are now mixed. So Spotify and RadioStation favorites are in one list. That is annoying.  The list of favorites is not sorted in any way neither can they be ordered according to my favorites.  The room for the name of the system on top of the Home Screen is very limited and so, it is always abbreviated with dots.  What is your annoyance?

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4 hours ago
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David WarrenContributor I
asked in Controllers and Music services

unable to add songs in Apple Music to queue with new sonos app

I just updated to the new Sonos app which looks great. I use Apple Music and there’s no way to select an individual song and add it to a queue. The “play next” and “add to end of queue” options are gone. The only option is “replace queue”.  This is a big bug as I use and revise my queue all the time. Will this be addressed in future updates?

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4 hours ago
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busywaitContributor I
asked in Controllers and Music services

Is local/network music coming back?

Hello, I’m a newish Sonos user, I have had a Beam gen 2 for 2 months, and I’ve been using the Sonos app on Android.Yesterday I got updated to the new Sonos app (v18? the icon changed from brown to black).I needed to sign out and sign back in again to see my online music services, but I can’t see my local (network) music library any more. I have .mp3 and .flac files served from a UPNP server (twonky). It was working great, but I can’t see a way to add it back in to the app UI.I can still send local music from the server to the Sonos Beam using a upnp controller app like BubbleSoft, but the old Sonos app was more convenient because it sent a whole album, not one track at a time. (So I could set the music playing from my phone and then leave the house or close the app and the whole album would play).I was hoping that a new version of the app might mean that the album cover art pictures would be shown in the library, but now I’m worried the function has been taken out of the app forever :/

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4 hours ago
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stationtostationContributor I
asked in Controllers and Music services

New App: how do I add songs to a playlist currently playing

I cannot seem to find a way to add songs to playlist in the new app. when I click on the ••• next to a song while another is playing, the only option now appears to be Replace Queue, and no ability to insert the song. what am I missing?

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5 hours ago
Keith N
Keith NSonos Staff
posted in Controllers and Music services

New Sonos App and Accessibility

At Sonos, we take accessibility seriously and aim to build listening experiences that everyone can enjoy. The redesigned Sonos app was built from the ground up to support both modern and future Sonos experiences, and as part of that, we’ll be implementing ongoing improvements and enhancements over time. On May 7, the app will have basic support for screen readers, allowing you to swipe through and read through all items on the screen. Following launch, ongoing improvements to the accessibility of the updated mobile app will remain a top priority. A software release available May 21 will improve screen readers so you can select items on screen in any order. Further improvement will be added to the experience regularly until we reach parity with the S2 app by late June.  In the meantime, the Sonos Windows and Mac applications will continue to operate as normal until our new web app has met our accessibility standards. Thank you for your patience as we continuously improve the accessibili

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6 hours ago
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Geordieshorts74Contributor I
asked in Controllers and Music services

Redesigned Sonos app and compatibility with voice-over screen reader in IOS

Hello has the forthcoming redesigned Sonos App (announced on 23rd April 2024) been tested for compatibility with the voice-over screen reader in IOS? I am totally blind and currently use sonos very successfully with the S2 app on both my Iphone and Ipad. can you confirm whether the app has been tested with voice-over and that it will continue to be accessible to voice-over users. I am slightly reluctant to update if the app ends up being less accessible to me. at present the current app works beautifully with the exception of a few minor quirks. Thanks for any info you can supply. Best wishes Angus

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6 hours ago
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MikeB350UKContributor I
asked in Controllers and Music services

Android app 80.00.04 released May 8th

The new app seems to no longer have an associated widget for home screen. This is a significant drop in functionality that is now missing. Anyone else calling for return of the widget?  Not to mention loss of some content services that I previously enjoyed 

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6 hours ago
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ProggieContributor I
asked in Controllers and Music services

last.fm

The new app removed the last.fm service so we can no longer scrobble music. Thanks for not giving us the heads up before upgrading. So upset!

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Gwenddoleu
6 hours ago
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DrMarcusBrowContributor I
asked in Controllers and Music services

Sleep timer in new app?

Is there still a sleep timer? If so, where?thanks

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8 hours ago
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cvcsmkrContributor I
asked in Home theater

Controlling SONOS with Samsung Smart Remote

Hi, I was having trouble controlling the Playbar unless I was within a couple of feet. If I sat down on the couch, approx 10’, playbar would not respond to remote. I went thru the process of adding a universal remote. When you get to the option of “did it power on” select No, it will then try a 2nd code, select “yes”. All good, can control from anywhere in the room now

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13 hours ago
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refriscoContributor I
posted in Advanced setups

PROVED Solution: Successfully connecting Denon AVR PRE OUTS to Sonos INPUTS:.

 Sending Sonos output to an AVR is easy. What is next to impossible is the other direction!I used a Denon X1800H purchased in March 2024 which has Main Zone pre-outs and ZONE 2 Pre outs. Their capabilities differ markedly. Other builds of this exact Denon model do not come with pre outs. Odd but no mattter. Try Crutchfield. This solution will probably work for other Denon AVRs that have Pre outs for ZONE 2 –possibly other AVRS with slight changes as well. And it works for both digital and analog sources into the avr.Like many of us I wanted to free up the main zone/room’s audio to be heard over my SONOS system so I could play turntable, CDs or live stream concerts from the computer or TV to hear throughout the house, garage etc. Denon however, like so many other AVR brands, make this really difficult. It feels intentional for they expect you to buy Heos speakers --but we already have Sonos!After a month of research and experimentation, including working with Crutchfield, Sonos and Deno

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14 hours ago
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DoylesAvid Contributor I
asked in Controllers and Music services

new app

The new App appears not to have been thought through! Where is the timer and search for products not showing in the App. Awful. 

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14 hours ago
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afroduckContributor I
posted in Controllers and Music services

Roll back this release to S2

Please bin the new app and let me have s2 back. I mostly listen a premium radio station and now I am unable too, aswell as numerous other issues.

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16 hours ago
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Ad_2Contributor I
asked in Controllers and Music services

Lost my Tunein channels!

Lost my radio stations and the app sucks like f* hell!how can I downgrade??

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16 hours ago
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stein067Contributor II
posted in Controllers and Music services

Open letter to Sonos about business effect of its new app

I understand that sometimes a company pins hope on a software upgrade driving new sales.  I understand that you thought that a new version of your app might do the same for you.  However, a couple of problems with that theory for Sonos:1) A horrible new app will lead to horrible customer sentiment, word of mouth, PR, etc., etc.2) You are a hardware company and if your software front-end is horrible then it does not matter how good your hardware is.  The bad software will reflect badly on the hardware.With your new app, you took a mediocre app and made it horrendous.  It is a huge step backwards!  The new app makes competitors products look so much better now.  You are taking your existing customers who have been promoters of your products and are turning them into product detractors.  This cannot be anything but a hindrance to future growth.  I, for one, will think twice before ever even considering buying anything from Sonos again.What a total backfire!You need to rectify this situati

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17 hours ago
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