Talk Sonos Products

What Sonos product is best for you? How do you expand your Sonos system? Have a Sonos tip or trick to share? Show off your setup and your products here.

21305 Topics

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Rmcski21Contributor I
asked in Portable speakers

Sonos Roam keeps disconnecting while playing

We use our Roam to play white noise in our daughters room. The speaker is set up in her room on the wireless charger. Previously it always worked fine, and then now it randomly just drops out and appears as “not connected” in the Sonos app. It’ll play for an hour or so, and then it disappears.  Hard rebooting the speaker via the button on the back returns it to the app and makes it usable again, but it’ll play for another hour or so and then randomly stop and disappear.  For reference: my home sonos system runs on Sonosnet channel 6

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2 minutes ago
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bosomContributor I
posted in Controllers and Music services

Need multiple Sonos accounts on 1 system

I’ve read a couple posts, and it appears you cannot use multiple Sonos accounts on 1 system. I would like to raise a feature request to enable this. It is ridiculous that the leader in connected speakers doesn’t handle multiple users properly. Each user should have their own Sonos account. This is a serious design flaw and it should be corrected. If there is a solution that enables multiple Sonos accounts and I haven’t found it, please let me know. If not, then please make this an enhancement request.

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2 minutes ago
Gwenddoleu
GwenddoleuTrending Lyricist I
asked in Controllers and Music services

New Sonos App

In the new 2024 Sonos App :Where are the alarms settings? Where is the Last.fm service?Where is the Android widget?This is a real nightmare. I hope Sonos will fix all that asap because what they did releasing this not finished app is scandalous.

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4 minutes ago
Stuart_W
Stuart_WWorld-Class Superstar
asked in Controllers and Music services

New Web App - Initial Issues

No ability to search for music on NAS - only way to find albums by scrolling via file structure. I have more than 500 albums and many classical. This is a serious downgrade for me. I can still search and play artist on my Mac but it isn’t portable and one assumes Sonos will break this at some point. PocketCats and BBC Sounds podcasts don;t show played episodes. Thousands of played episodes now show the same whether played or not. I can get round by Airplaying this but please fix. No snooze on app so can’t nod off to Classic FM Can’t set alarms. Indeed I now have an alarm at 6:23 I can only disable/enable on my Mac  Do any of the 3rd party apps offer the above?

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Stuart_W
4 minutes ago
Majo133
Majo133Enthusiast II
posted in Controllers and Music services

PSA: DO NOT UPDATE TO THE NEW APP YET (list of issues included)

Please if u have some issues u don’t see in my post, add them with bulletins, so there is a comperehensive lists for other users or the SONOS itself. Device: iPhone 14 Pro Max - iOS 17.4.11.) If u’re trying to TruePlay ERA’s 300 in the NEW APP (80.00.04), and microphones are disabled on the ERA’s themselves, then the TruePlay process fails.This is due to disabled microphones. If i tried it in the OLD APP (16.1), there was a step/prompt that warned me exactly about the microphones e.g. that they need to be enabled, so the TruePlay could run successfully. This prompt is missing in the NEW APP (80.00.04). So if u’re having TruePlay issues, try to enable microphones.2.) If u’re having issues with TruePlay not starting after tapping/hitting “Continue” button in the NEW APP (80.00.04), reboot your phone and it should work.3.) If u’re experiencing some other issues in the NEW APP (80.00.04), they might be mitigated by going to “Account” / “App Preferences” / “Reset App” which will logout you

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6 minutes ago
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puch27Contributor I
asked in Home theater

Amp wont register on my account

Ive just installed a new Sonos Amp. Ive used the Sonos App on IOS to install it and all works ok. Then the app trys to register the amp on my Sonos account and I get an error saying cant connect try later. I have checked my Sonos account and logged in and updated my address and password all seems ok. Any ideas please. Thanks 

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12 minutes ago
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beynymLocal Superstar
posted in Controllers and Music services

Windows Desktop Controller

It's a sad thing to admit that after the release of the new app the only thing at the moment working as it should is the good old Windows Desktop Controller...

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45 minutes ago
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mediaplaysContributor I
asked in Advanced setups

Looks like we may lose our networked libraries with next big update? NAS drive?

I could be wrong on this but maybe someone on this list can answer it. You will need to know some basic info on my SONOS system so I posted below..I mostly use my personal music library that is located on a solid state drive via my ethernet wifi connected network. I have a Apple Ethernet-wi-fi router that has an USB input on it. My SS drive with over 39,000 tracks on it (also my Apple itunes AKA Music drive) is connected to that same router. My SONOS components grab my music from that SS drive. With this upcoming software update it sounds like I (anyone with a similar hook up) will lose access to their connected drives??? I will lose of all my own paid for music on that drive. So one questions since I’m not quite a computer nut is… Is the way I have my SS drive connected to the router via USB considered a NAS drive?? Will I lose access to that drive if I do the update? 

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48 minutes ago
webmink
webminkCollaborator II
posted in Controllers and Music services

Desktop Apps Deprecated?

I just read an article at ZDNet which says that desktop apps are going away and there will only be the web app on desktops in future, with device config only possible in the mobile apps. That seems really bad news for local library support. The article seems so deferential to Sonos that I guess it is basically an op-ed.

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57 minutes ago
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Snafu26kContributor I
asked in Advanced setups

systeme sonos beam 2

Bonjour,je viens d’acheter ma sonos beam 2. Au moment de l’installation impossible de la connecter à mon système sonos. J’ai appeler l’assistance et l’on m’as dit que ça provenais de la nouvelle mise à jour sonos.quand cela va être réparer ? Que je puisse me servira de ma barre de son à 550€… Moderator Note - Translation by Google:Good morning,I just bought my Sonos Beam 2. During installation, it was impossible to connect it to my Sonos system. I called support and was told it was from the new sonos update.When will this be repaired? So that I can use my €550 soundbar…

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2 hours ago
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bamber2001Contributor I
asked in Controllers and Music services

New, May 2024 Sonos S2 app network access

I’ve just upgraded to the new, May 2024 Sonos S2 app.  It wants local network access (photo).  It already has this.I’ve toggled Sonos’ local network access on and off in iPadOS settings.  No luck.  The app just keeps asking for access.  I’m now unable to use my Sonos system from the device I use most.Does anybody else have this problem, and is there a solution other than to wait for Sonos to fix it?Peter  

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2 hours ago
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Phildoyle55Contributor I
asked in Controllers and Music services

Replacing my NAS drive with Cloud storage

My Sonos system is now 10 years old and i purchased a NAS drive to store my music collection on and to use with my Sonos system. I am now having problems accessing my NAS drive using my laptop running windows 11 which i have resolved by changing the SMB settings but it creates potential security issues. Also my NAS drive will not last forever and this is an example of it becoming unsupported and obsolete. So i either need to buy a new NAS drive or move all my music and files over to Cloud storage subscription such as my Google drive or MS365. I have considered using Spotify but it is too much each month for the amont i would use it plus i have already purchased a lifetime of music and have it stored on my NAS drive. My questions are;Do Cloud storage subscriptions work well with Sonos or do you experience drop outs and failures? What new NAS drives would the community recommend? Does anybody use Plex media server as this was recommended by Sonos support?

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controlav
2 hours ago
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BGoverdeContributor I
asked in Controllers and Music services

New App is terrible

Hi,Is there a way to downgrade this poorly thought out new app to the previous version.The new app is not user friendly and does not appear to have a “shuffle” option for my music. I have a NAS with over 12,000 songs and now it appears the sonos app will not provide the ability to shuffle the songs. Either I have to downgrade the app to the previous version or I will have to find another method to play my in house library on the sonos setup.This supposed update is quite obviously inferior to the old one. Certainly won’t purchase anything else from sonos unless this gets rectified. Butch

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4 hours ago
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Sunseeker PeteContributor I
asked in Advanced setups

How do i add my Nas to music library on new app

Hi I have just updated to the new app. I have a Nas drive on my network i want to add to my sonos system. I cannot find a menu to allow me to add the details of the NAS drive to add the music library. Help

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bockersjv
6 hours ago
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snoridgecfContributor I
asked in Controllers and Music services

Post app update music services don’t work

This update is missing a lot of features that were previously available. We use this in our gym to manage our Sonos system. After the update FitRadio no longer works as none of the genres, playlists or favorite artists/DJ’s are visible. Even after removing and reauthorizing the service. So a paid for service is worthless currently. Pandora is limited in functionality after the update as well. Not sure the purpose of this update but Sonos should provide an opportunity to roll back or fix asap. 

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6 hours ago
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kung-fu-kurtContributor I
asked in Home theater

What causes this problem?

So I’ve had this very odd problem for a while now where I can’t get DTS-HD 5.1 to work on my beam gen 2. I’m aware that sonos products doesn't support DTS-HD or DTS-X, but as I understand it when playing a blu-ray with dts-hd 5.1 for example the speaker should output it as PCM 5.1. Here’s the thing tho, I have discs supporting everything from mono dts-hd to dts-x and and they all work perfectly except for 5.1 specifically.If I’m lucky I’ll get functioning sound with the occasional clipping, but most of the time there’s just no sound at all. Again, DTS-HD 5.1 is the only file that doesn't work.For reference I’m playing the discs on a Sony x800m2 and passing the audio through an LG CX to the Beam gen2.Good day

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6 hours ago
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Rob.nlContributor I
posted in Controllers and Music services

New Sonos v80 app is so annoying

I just downloaded the new v80 Sonos S2 app and first impression is not too good. Hope they change this soon. This is what is foundThe app gives an error when trying to play a radiostation on MyTuner Radio service in the Recently played section.  Some contact card are so big that when you want to swipe down to close it, I open the Homescreen/Lockscreen of my iPhone. When I want to play a radio station from the Favorites section an additional unnecessary card is opened with only a Play button. Why not start playing without opening this screen? The favorites are now mixed. So Spotify and RadioStation favorites are in one list. That is annoying.  The list of favorites is not sorted in any way neither can they be ordered according to my favorites.  The room for the name of the system on top of the Home Screen is very limited and so, it is always abbreviated with dots.  What is your annoyance?

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7 hours ago
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David WarrenContributor I
asked in Controllers and Music services

unable to add songs in Apple Music to queue with new sonos app

I just updated to the new Sonos app which looks great. I use Apple Music and there’s no way to select an individual song and add it to a queue. The “play next” and “add to end of queue” options are gone. The only option is “replace queue”.  This is a big bug as I use and revise my queue all the time. Will this be addressed in future updates?

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7 hours ago
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busywaitTrending Lyricist I
asked in Controllers and Music services

Is local/network music coming back?

Hello, I’m a newish Sonos user, I have had a Beam gen 2 for 2 months, and I’ve been using the Sonos app on Android.Yesterday I got updated to the new Sonos app (v18? the icon changed from brown to black).I needed to sign out and sign back in again to see my online music services, but I can’t see my local (network) music library any more. I have .mp3 and .flac files served from a UPNP server (twonky). It was working great, but I can’t see a way to add it back in to the app UI.I can still send local music from the server to the Sonos Beam using a upnp controller app like BubbleSoft, but the old Sonos app was more convenient because it sent a whole album, not one track at a time. (So I could set the music playing from my phone and then leave the house or close the app and the whole album would play).I was hoping that a new version of the app might mean that the album cover art pictures would be shown in the library, but now I’m worried the function has been taken out of the app forever :/

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7 hours ago
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stationtostationContributor I
asked in Controllers and Music services

New App: how do I add songs to a playlist currently playing

I cannot seem to find a way to add songs to playlist in the new app. when I click on the ••• next to a song while another is playing, the only option now appears to be Replace Queue, and no ability to insert the song. what am I missing?

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8 hours ago
Keith N
Keith NSonos Staff
posted in Controllers and Music services

New Sonos App and Accessibility

At Sonos, we take accessibility seriously and aim to build listening experiences that everyone can enjoy. The redesigned Sonos app was built from the ground up to support both modern and future Sonos experiences, and as part of that, we’ll be implementing ongoing improvements and enhancements over time. On May 7, the app will have basic support for screen readers, allowing you to swipe through and read through all items on the screen. Following launch, ongoing improvements to the accessibility of the updated mobile app will remain a top priority. A software release available May 21 will improve screen readers so you can select items on screen in any order. Further improvement will be added to the experience regularly until we reach parity with the S2 app by late June.  In the meantime, the Sonos Windows and Mac applications will continue to operate as normal until our new web app has met our accessibility standards. Thank you for your patience as we continuously improve the accessibili

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9 hours ago
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Geordieshorts74Contributor I
asked in Controllers and Music services

Redesigned Sonos app and compatibility with voice-over screen reader in IOS

Hello has the forthcoming redesigned Sonos App (announced on 23rd April 2024) been tested for compatibility with the voice-over screen reader in IOS? I am totally blind and currently use sonos very successfully with the S2 app on both my Iphone and Ipad. can you confirm whether the app has been tested with voice-over and that it will continue to be accessible to voice-over users. I am slightly reluctant to update if the app ends up being less accessible to me. at present the current app works beautifully with the exception of a few minor quirks. Thanks for any info you can supply. Best wishes Angus

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9 hours ago
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MikeB350UKContributor I
asked in Controllers and Music services

Android app 80.00.04 released May 8th

The new app seems to no longer have an associated widget for home screen. This is a significant drop in functionality that is now missing. Anyone else calling for return of the widget?  Not to mention loss of some content services that I previously enjoyed 

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10 hours ago
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ProggieContributor I
asked in Controllers and Music services

last.fm

The new app removed the last.fm service so we can no longer scrobble music. Thanks for not giving us the heads up before upgrading. So upset!

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Gwenddoleu
10 hours ago
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DrMarcusBrowContributor I
asked in Controllers and Music services

Sleep timer in new app?

Is there still a sleep timer? If so, where?thanks

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12 hours ago
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