Controllers and Music services

Get help with the Sonos S1 and S2 Controller apps for mobile, and the desktop app. You can also get help with using partner apps with Sonos here.

  • 4,114 Topics
  • 26,915 Replies
Ken_Griffiths
Ken_Griffiths
solved this question

unable to see Sonos devices when using Airplay

Here’s some things suggested by Apple/Sonos users to maybe try next time your Speaker(s) do not show (or play) as available in the AirPlay c...
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GJK
started this topic

recommend NAS drive to play cd’s through sonos

I need to replace my NAS drive used to play my CD’s over my Sonos. Need a bit of expert advice on best makes/models compatible with Sonos? T...
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Corry P
Corry P
solved this question

How can you create internet radio streams now that TuneIn is no longer...

Hi @Dan187856 Welcome to the Sonos Community!I have the following information to share with you:Customers who already have manually added st...
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4114 Topics

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MarcovangennipContributor I
asked in Controllers and Music services

music library after latest app update

Just installed the new app. But I can’t find where the music library went. Also no option to add a folder to the library 

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44 minutes ago
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NicpiContributor I
asked in Controllers and Music services

Adding to a specific Spotofy playlist

Hi,With the new app, how can I add a song streamed from Spotify to one of my Spotify playlist ? Thanks.

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46 minutes ago
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Mike_10Contributor I
asked in Controllers and Music services

Where is the music index now option and the new S2 app?

All of my digital music is stored on my western digital Nas Drive. The previous S1 and S2 apps allowed me to update my music index whenever I added or deleted music on my Nas Drive. I can’t find that option in the new app.   I was also able to create shortcuts to the various music folders on my Nas Drive through the old app, but apparently the new version no longer supports that option. Why is that?

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57 minutes ago
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knoblochbkContributor I
asked in Controllers and Music services

Cannot play music library from Windows 11 laptop on Sonos - how to link?

I used to have my music playing from my music folder on my old laptop, but when I upgraded to Windows 11 64bit Dell laptop, I’ve been unable to find where to re-link it.  The advice about Add your music library to Sonos | Sonos isn’t accurate anymore as the app doesn’t show that menu option. Thanks,Brett 

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1 hour ago
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Stuart LLLContributor I
posted in Controllers and Music services

new app

The new app is complete rubbish, not user friendly, no sleep timer, lost use of tuning, please can we have the old app back?

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1 hour ago
Edgie70
Edgie70Avid Contributor III
asked in Controllers and Music services

trueplay missing

Hi everyone, just updated to the new app , I've noticed the Trueplay toggle is now missing, before I updated it was there under settings but now it's gone , I am using an android phone and always had the toggle but unfortunately it's now gone , or is it hidden??? Thanks 

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Ummagumma
1 hour ago
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Bluesriff7Avid Contributor I
asked in Controllers and Music services

new app

Using iPhone to control my Sonos system the old app used to tellyou what the sound level was by numbers ie 30/31/32 etc.but now it’s just got the bar and I find that annoying.And there’s no indication on the tv screen.

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1 hour ago
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MatthewMarshF1Contributor I
asked in Controllers and Music services

new app (iOS) and local music library (NAS)

Just to make sure I am correct (because it is hard to believe): the new app does not allow connection to a local music library - only to streaming services. I had the confirmed in a chat with the customer service  people but it seems so whacky that I thought I should check here. 

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1 hour ago
rosswells127
rosswells127Collaborator II
asked in Controllers and Music services

My list of issues with new Sonos App on IOS

​​​​​​I have updated the Sonos IOS app on just ONE of my IOS devices (thankfully).My overall impression of the new Sonos IOS app is that it is missing quite a bit of functionality that was available in the old app. I therefore suspect there will be quite a backlash from existing users until Sonos address some of these issues.For what it is worth, here is my initial list of issues/questions…1 - There are issues with the Rova service on the new app. When you click on Rova via the “Your Services” rail nothing shows.My other IOS devices that are still using the old Sonos app correctly show the list of Rova Station selections as expected.2 - Related to the above point, when searching for a radio station. e.g. “The Sound” the Rova stations do not show in the results and the Rova service icon in the search rail shows with a “!” icon next to the service name. Doing the same search using the old app correctly returns the Rova stations in the search results.3 - The “Sonos Favorites” rail list on

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1 hour ago
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LongorContributor I
asked in Controllers and Music services

Qobuz in new app

Installed the new app update today and am running into some bugs with Qobuz integration.  Navigating to Qobuz —> Favorites —> Artists, nothing loads, just an icon screen (screenshot below).  Same with “Tracks” (screenshot also below).  Anyone else having this issue?  It looks like the Sonos app maybe thinks they’re playlists? Qobuz —> Favorites —> Albums loads fine.   Thanks in advance!   

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1 hour ago
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User185753Contributor I
posted in Controllers and Music services

New SONOS app: many features no longer available!

Think twice before you install the new SONOS app as at least the following features are no longer available (temporarily or permanently):Sleeptimer has disappeared completely. Either you sleep the entire night with music on or you wake up to switch off the music… Quite defeats the purpose. Alarms: creating and editing an alarm is no longer possible. You can only toggle an existing alarm on and off. Local music library: make sure you don’t remove it as it is no longer possible to add a local music library stored on a NAS or shared device. Also the search doesn’t work on the local library any longer; it only searches the online music services. Sonos seems to have finally let down its initial user population that made Sonos big before music streaming services existed…Either this is a deliberate choice by Sonos to reduce the functionality or someone validated a pre-beta release for production to meet some preset deadlines… In any case, don’t upgrade if you need these features.

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1 hour ago
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DavsmausContributor II
asked in Controllers and Music services

Can't search YouSee Musik using new seach

When I use the new search yousee music isn't answering but when I use the old search it works perfectly.I have tried to uninstall/reinstall the Sonos app without succes.Anyone got a good advice? BR Claus

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1 hour ago
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twcostiganContributor I
asked in Controllers and Music services

my widget disappeared on my Pixel 6 pro w/ Android 14

I had a Sonos widget on my pixel 6 pro for a long time, and today it just disappeared, no longer on the widget menu either... What happened?

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1 hour ago
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Griff_Contributor I
asked in Controllers and Music services

Bring back the ability to search music library

I have been using Sonos for several years, and it is attached to a streaming service and my music library on a USB drive, which has years worth of accumulated music, including a lot not available on streaming. I have just (8 May) updated to the new Sonos app. Now I can still see and trawl through my music library, but cannot search in it. The general search function just returns the streaming and Sonos radio results, and there’s no dedicated search for the music library. This effectively cuts off my access to my own music, by making it prohibitively difficult to find anything. Please bring this functionality back. I know you want to prioritise revenue generation, but this is disrespectful to your customers.

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1 hour ago
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PeteG101Contributor I
asked in Controllers and Music services

The ‘Latest & Greatest’ App

When is Sonos going to acknowledge this latest app update is just a mess and a real backward step. We have all lost useful features we’ve known, loved and used daily for years.We can no longer interact with our systems in the way we need.On this basis, I could not recommend Sonos products to anyone.It’s a disaster - may as well face it.

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1 hour ago
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Sumi88Contributor I
asked in Controllers and Music services

Alarm

Where has the alarm clock function gone after the app update?

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Bumper
1 hour ago
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ScottyOHSContributor I
asked in Controllers and Music services

New Sonos update - where is the alarm function?

Hi, I have two Sonos One and three IKEA symfonisk.  Following the recent app update I can no longer find the alarm function under settings.  I have processed through all levels and nothing.  Has it been removed? 

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1 hour ago
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lumpsContributor I
asked in Controllers and Music services

Livephish+/Nugs.net not working in new app

Is anyone using the new app able to successfully browse music within LivePhish+ or nugs.net? all works just fine in previous versions...and while I can authorize the services now, there’s no ability to play music or browse them

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1 hour ago
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unahppyownerAvid Contributor I
posted in Controllers and Music services

Large Retailers (Crutchfield, Best Buy, B&H Photo, Audio Advice and others have a duty to warn Buyers!!

All large retailers must warn potential Buyers that Sonos has ruined their products! It is imperative that no one purchase these heavy paper weights until Sonos and its CEO standup and explain how they are to fix this! Anyone that is in the return period should probably return their product. Sonos has committed egregious acts against its consumer base. I would certainly expect class action lawsuits to be filed. The large retailers need to warn potential buyers or they will be dragged into this quagmire!

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2 hours ago
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dave071ukContributor I
asked in Controllers and Music services

Sonos Boost and new App

Just upgraded to the new App and it seems they have not allowed the Sonos Boost to connect to it.  Spoken to Support and after an hour it seems that the developers have yet to allow the Boost to connect so they will need to update it.  I can connect via WiFi but if you have a Boost in your system it does not recognise.  Unless anyone knows a work round or support tells you they have fixed it.

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2 hours ago
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ChrisJCContributor I
posted in Controllers and Music services

I've rolled back to version 16.1

The new app is an unmitigated disaster. I think on that everyone seems to be agreeing.I’ve now rolled back to the previous version on my Android phone. Its a bit of a fiddle but can be done. Its definitely worth doing. It suggest others who are frustrated with the new version do the same.

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2 hours ago
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ClarkEAvid Contributor I
asked in Controllers and Music services

The new Android app is not ready for prime time!

I downloaded and installed the new Sonos app for Android. It doesn’t work. It takes MINIUTES for it to find my speakers- it wants only to install a new system. No problem with the PC controller that’s been around for awhile. Also, it can’t find my music library.Please don’t put out new software without testing. You wouldn’t do that for your speakers & other hardware, would you? 

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2 hours ago
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keithhuContributor III
posted in Controllers and Music services

New app volume control issue

Updated to the new app yesterday.  When I try to use the volume sliders on a group of speakers, or individual speakers within the group, the volume does not change and the slider just pops back to the previous position.  Tried repeatedly to get it to work, no luck. Anyone else?

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2 hours ago
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prAscoContributor I
posted in Controllers and Music services

Disaster App Update 80.xx.xx - May 2024

I just want to put my review (app store) from the latest update here in as already so many of us feel the same way: first of all - i m a customer and fan since 2011 and i ve several setups in my home: 1x arc - 2x era 300 - 1x sub (3rd gen) - 1x beam (2nd gen) - 2x era 100 - 1x one (2nd gen). also i m a software dev and system admin for about 25y (large international corporation). yesterday I downloaded the new update and it s a total failure and complete disaster! it s so bad that i m willed to sell all my speakers if it s not corrected or will be rollbacked. the new design is neither intuitive nor performant (iPhone 14 pro) and also key features missing like editing an actual playlist/cue, sleep timer, alarm, etc. also my favorites don’t work anymore, can’t mute, can’t switch between tv and music, nas settings gone and are not available, some services had to been removed and new connected, etc.how is it possible that a big company like this „burn it down to the ground“ when the app be

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2 hours ago
Rafal Karolczyk
Rafal KarolczykContributor I
asked in Controllers and Music services

Recently played doesn’t work, missing logos of radio stations (myTuner Radio) in Favorites

Hello,why recently played doesn’t work at all? Only endlessly rotation circle..., why missing logos of radio stations (myTuner Radio) in Favorites. Both in the most recent update of S2 app (the same issue on iPad and iPhone (ios17). Can you fix it?

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Rafal Karolczyk
2 hours ago
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