Controllers and Music services

Get help with the Sonos S1 and S2 Controller apps for mobile, and the desktop app. You can also get help with using partner apps with Sonos here.

  • 4,130 Topics
  • 27,027 Replies
Ken_Griffiths
Ken_Griffiths
solved this question

unable to see Sonos devices when using Airplay

Here’s some things suggested by Apple/Sonos users to maybe try next time your Speaker(s) do not show (or play) as available in the AirPlay c...
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GJK
started this topic

recommend NAS drive to play cd’s through sonos

I need to replace my NAS drive used to play my CD’s over my Sonos. Need a bit of expert advice on best makes/models compatible with Sonos? T...
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Corry P
Corry P
solved this question

How can you create internet radio streams now that TuneIn is no longer...

Hi @Dan187856 Welcome to the Sonos Community!I have the following information to share with you:Customers who already have manually added st...
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4130 Topics

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NDobzContributor I
asked in Controllers and Music services

Help - How do i turn off alarm now?

Hi - With the app update I can’t seem to turn off the alarm I set a couple of days ago (I won’t get into how unhappy I am that it wasn’t made clear that we’d lose this functionality). The help notes are saying to go to the web app and click on alarms from the select a music source pane - I’m on the web app but I can’t find any thing to click on. I’ve been trying for two days to figure this out…. Any help appreciated as I don’t want to wake up at 5:30am for the rest of my life.  Thank you!

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5 hours ago
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greg_67Contributor I
asked in Controllers and Music services

Personal music library features removed in the new May 7 2024 app version

The new “improved” app version seemed to wreck all of the features that made a personal music library on Sonos usable. Two major problems:There is no way to search your own personal music library anymore Browsing your personal music library is extremely painful if you have thousands of albums. We used to be able to zoom in by first letter. Now if you want something beginning with a “T”, you have to scroll through hundreds of screens worth from “A”.Has anyone found a workaround for these?I know Sonos has been optimizing for streaming services these days. But completely abandoning support for your own hosted music library was not what I expected.

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5 hours ago
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C BartContributor II
asked in Controllers and Music services

Boost missing in new updated sonos app May 7th 2024

The Boost is missing in new updated sonos app May 7th 2024. I cannot find it anywhere in the app. Anyone else having the same issue?

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5 hours ago
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NollindProminent Collaborator I
posted in Controllers and Music services

Feedback on Actual Usage of New Sonos App

Just installed the iPad version. Definitely do not like the app compared to the old one.The new app feels way more busier, due to everything being thrown at you at once (which was their design intention). I’m not saying this approach can’t work though. I’m just saying that the way they designed it, it doesn’t feel right.In terms of the look and feel, it feels less stylish to me and more cheap. Like it feels like I’m using the Amazon Alexa app (which I hate). The album covers are smaller and not as pronounced, compared to the previous apps recents area.And the Now Playing screen on the iPad?! Like WTF? Why is there a gap around it showing the interface area behind it (ie Home area)? Why isn’t it full screen (and without rounded corners)? Makes zero design sense, as it’s super distracting, only adding to the busy feeling of the screen. Also see no option to make the app dark instead of light.All said and done, this just makes me want to not use the app at all, unless there are substantia

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5 hours ago
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SterlyWhirlContributor I
asked in Controllers and Music services

Unable to download update, unable to login as “owner”

Unable to login as the system owner. I’ve had the same devices on the same internet, under the same profile, for four years.

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5 hours ago
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AlbertHall2Contributor I
asked in Controllers and Music services

Access to computer or iPhone Music playlists

Is it possible any longer to connect with the new web app or iPhone Sonos app to my Music playlists on the computer or iPhone?

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5 hours ago
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HartigTrending Lyricist I
asked in Controllers and Music services

IDAGIO can’t continue to next movement in symphonies

Hi community,After updating to the new SONOS app, the IDAGIO streaming service doesn’t continue by itself between movements in symphonic music. If the symphony have, let’s say 4 movements, you need to go to switch between them manually. Does anyone know what to do?

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5 hours ago
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jtbbadContributor I
asked in Controllers and Music services

New Sonos app

Why? Why? Why? Can’t they make a decent app.. the new update is awful… more backwards than forwards… why can’t they make something that is smooth and intuitive and integrates well with other music apps like Apple that people want to use??? Sonos! No one cares about Sonos Radio…. Done the update and 1st time playing system and for some reason ray and sub just stopped producing sound, whilst roam continued… and no feedback from app to say why….. app so clunky and buggy also.. ui as usual looks pretty sleek at first, but it has no power backing it up… I could build a better app 

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6 hours ago
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JMHVContributor I
asked in Controllers and Music services

connected accounts to services

When entering Content Services, what is connected account. I have a connected account to my Spotify streaming service called User and do know what this means.

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6 hours ago
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BaronspiegelContributor I
asked in Controllers and Music services

Wecker in neuer App fehlt

Ich finde den Wecker bei der neuen App nicht mehr! Ev hilft wer???

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6 hours ago
Flattliner
FlattlinerEnthusiast II
posted in Controllers and Music services

Sonos boycott

Found rumours of Sonos headphones quite exciting, but let’s be clear Sonos, I won't be buying any more hardware from you until you fix your software!The new controller app is so bad, we must boycott their revenue stream. Join me. 

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Flattliner
6 hours ago
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Rick8310Contributor I
asked in Controllers and Music services

The New App

The new app is a disaster.Can’t change rooms.Takes forever to start streaming Spotify or Tunein.Once it starts streaming, can stop it.Can’t change rooms.Music suddenly starts playing in another room.Other than that….Is it possible to revert to the old App?

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6 hours ago
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MarshlandContributor I
asked in Controllers and Music services

app

The new Sonos app is a catastrophe.  How can they release something that eliminates prior functionality.  It doesn’t allow saving of music, and I’ve completely lost my playlists.  It also takes forever for it to start playing item (an error message repeatedly pops up)I called customer support last night.  It took over an hour to,speak,with someone who sai there was nothing she could do.  How can a company be so irresponsible with its products.  I’ve spent a huge amount of money on the speakers that have been rendered useless 

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6 hours ago
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MarcovangennipContributor I
asked in Controllers and Music services

music library after latest app update

Just installed the new app. But I can’t find where the music library went. Also no option to add a folder to the library 

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6 hours ago
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NicpiContributor I
asked in Controllers and Music services

Adding to a specific Spotofy playlist

Hi,With the new app, how can I add a song streamed from Spotify to one of my Spotify playlist ? Thanks.

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6 hours ago
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Mike_10Contributor I
asked in Controllers and Music services

Where is the music index now option and the new S2 app?

All of my digital music is stored on my western digital Nas Drive. The previous S1 and S2 apps allowed me to update my music index whenever I added or deleted music on my Nas Drive. I can’t find that option in the new app.   I was also able to create shortcuts to the various music folders on my Nas Drive through the old app, but apparently the new version no longer supports that option. Why is that?

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6 hours ago
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knoblochbkContributor I
asked in Controllers and Music services

Cannot play music library from Windows 11 laptop on Sonos - how to link?

I used to have my music playing from my music folder on my old laptop, but when I upgraded to Windows 11 64bit Dell laptop, I’ve been unable to find where to re-link it.  The advice about Add your music library to Sonos | Sonos isn’t accurate anymore as the app doesn’t show that menu option. Thanks,Brett 

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6 hours ago
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Stuart LLLContributor I
posted in Controllers and Music services

new app

The new app is complete rubbish, not user friendly, no sleep timer, lost use of tuning, please can we have the old app back?

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6 hours ago
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Bluesriff7Avid Contributor I
asked in Controllers and Music services

new app

Using iPhone to control my Sonos system the old app used to tellyou what the sound level was by numbers ie 30/31/32 etc.but now it’s just got the bar and I find that annoying.And there’s no indication on the tv screen.

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6 hours ago
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MatthewMarshF1Contributor I
asked in Controllers and Music services

new app (iOS) and local music library (NAS)

Just to make sure I am correct (because it is hard to believe): the new app does not allow connection to a local music library - only to streaming services. I had the confirmed in a chat with the customer service  people but it seems so whacky that I thought I should check here. 

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6 hours ago
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LongorContributor I
asked in Controllers and Music services

Qobuz in new app

Installed the new app update today and am running into some bugs with Qobuz integration.  Navigating to Qobuz —> Favorites —> Artists, nothing loads, just an icon screen (screenshot below).  Same with “Tracks” (screenshot also below).  Anyone else having this issue?  It looks like the Sonos app maybe thinks they’re playlists? Qobuz —> Favorites —> Albums loads fine.   Thanks in advance!   

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6 hours ago
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DavsmausContributor II
asked in Controllers and Music services

Can't search YouSee Musik using new seach

When I use the new search yousee music isn't answering but when I use the old search it works perfectly.I have tried to uninstall/reinstall the Sonos app without succes.Anyone got a good advice? BR Claus

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7 hours ago
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twcostiganContributor I
asked in Controllers and Music services

my widget disappeared on my Pixel 6 pro w/ Android 14

I had a Sonos widget on my pixel 6 pro for a long time, and today it just disappeared, no longer on the widget menu either... What happened?

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7 hours ago
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Griff_Contributor I
asked in Controllers and Music services

Bring back the ability to search music library

I have been using Sonos for several years, and it is attached to a streaming service and my music library on a USB drive, which has years worth of accumulated music, including a lot not available on streaming. I have just (8 May) updated to the new Sonos app. Now I can still see and trawl through my music library, but cannot search in it. The general search function just returns the streaming and Sonos radio results, and there’s no dedicated search for the music library. This effectively cuts off my access to my own music, by making it prohibitively difficult to find anything. Please bring this functionality back. I know you want to prioritise revenue generation, but this is disrespectful to your customers.

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7 hours ago
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PeteG101Contributor I
asked in Controllers and Music services

The ‘Latest & Greatest’ App

When is Sonos going to acknowledge this latest app update is just a mess and a real backward step. We have all lost useful features we’ve known, loved and used daily for years.We can no longer interact with our systems in the way we need.On this basis, I could not recommend Sonos products to anyone.It’s a disaster - may as well face it.

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7 hours ago
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